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Mute Button Greyed out on desk phone calls

With J4W 9.6(1) when making calls in desk phone mode the mute button in jabber remain greyed out, but is OK in soft phone mode. Is this working as designed?
 

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Cisco Employee

Yes mute is not an option in

Yes mute is not an option in deskphone mode for jabber for windows; none of the releases have this feature added so far; here is an enhancement that was filled for it; https://tools.cisco.com/bugsearch/bug/CSCul33802/?reffering_site=dumpcr

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