I seem to be having issues displaying correct account name and photo when connecting to CUPS with Cisco Jabber for Windows remotely.
I have followed this article: https://supportforums.cisco.com/thread/2149035 which sorted out the photos on Jabber when I sign it on my PC/Laptop locally. However when I am at another site, which uses site-to-site IPSec VPN then I get nothing. Even account's name is shown as firstname.lastname@example.org rather than Dmitry.
Any ideas? Can this be something to do with connectivity to the LDAP server?
What client? Also are you on the domain when using jabber remotely?
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Check if your Jabber is able to TFTP its xml config file from CUCM.
Before Jabber, there was no need for CUPC for such file so maybe route / filters are not accurate.
First check this. If ok then it's a connectivity to LDAP issue.
Seems that it's an LDAP issue as I can download the xml file just fine.
I have a site-to-site IPSec VPN configured between Cisco ISR 2811 and Cisco ASA 5505. The other remote site which has a Cisco 857 router does the same thing.
If up to date the jabber-config.xml located in \AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\Config should have the timestamp of your Jabber login.
What does LDAP connection status says in Help -> Connection Status -> Directory ?
Check in your jabber-config.xml which port you're targeting with LDAP.
Port can have different values depending of your choice.
Port 389, of course and I can telnet to that port from the remote site... just get a blinking cursor.
Is it worth perhaps to use UDS instead?
What mode are you using for authentication ?
Your error is LDAP_OPERATIONS_ERROR, could be linked to credentials.