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Not able to control Deskphone on Jabber From Iphone

Hi All - We are using CUCM - 9.1.2 and CUPS - 9.1.1

Created user for Iphone and associated the user with Iphone and Deskphone and mapped the user to DN of Iphone and Deskphone.

Iphone and Deskphone using different Extension and in Jabber configured Deskphone which says connected.

CTI services is up and Running on all CUCM Nodes.

When we make call to iphone DN which is working fine, but when we make a call to Deskphone which is at different Extension call is not triggering to Iphone.

Do we need to have same Extension for Iphone as well for Deskphone for Jabber to control Deskphone ?

Is there any setting in iphone to change the Mode as Deskphone ?

 

Regards,

Siva

SIVANESAN R
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