05-29-2014 03:26 PM - edited 03-17-2019 04:12 PM
A customer has requested that in Outlook 2010 that Presence state is show for all users. Not just those that have been added to their Jabber for Windows 9.7.1 client.
Is there any way to do this?
J4W 9.7.1
IMP 10.0.1SU1
05-30-2014 12:07 PM
And all the users use Jabber?
If you are using the same active directory for email and jabber I think you can do it BUT I believe is a must to have jabber on to start seeing status in outlook.
05-31-2014 12:01 PM
So for all users in consideration; kindly check if the proxy address field in AD is populated with the following format or not;
SIP:uid@sipproxydomainname ... ( this is also the IM address and please note prefixing with the word SIP: is really important).
Note this field will ensure whether you get the presence consistently or not. Refer to the following document for more information;
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_7/JABW_BK_C4C679C9_00_cisco-jabber-for-windows-97/JABW_BK_C4C679C9_00_cisco-jabber-for-windows-97_chapter_01.html#JABW_TK_E83CC0F0_00
Here is the section that you may want to refer to; "Enable Presence Integration with Microsoft Outlook"
Please rate if you find this helpfull.
05-31-2014 12:59 PM
05-31-2014 01:14 PM
this has been documented in the following enhancement;
05-31-2014 01:31 PM
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