Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

Phone control but CSFs not even Registering

So I have a lab set up where I have two clusters that do not interact at all other than I use the laptops to talk to both clusters.

I have two laptops with two different version of jabber installed.

They are both point to cluster b.  The jabber client once where looking at cluster a.

After changing to cluster b I have phone control of deskphones, im and presence, but no soft phone control,  softphones show up with red xs.

On CUCM CSF say unregistered.

Under connection status I get

Status: Not connected

Reason: Connection error. Ensure the server information in the Phone Services tab on the Options window is correct. Contact your system administrator for assistance.

Address: 10.201.91.40 (CCMCIP) ---this is call manager address

Protocol: CCMCIP/

Anyone got any ideas on this?

CUCM 8.6.2 and CUPS 8.6.5

Everyone's tags (2)
2 REPLIES

Phone control but CSFs not even Registering

maybe you want to tell us a bot more about your LAB set up.  are you using VMware player in bridged mode?

can you ping to

10.201.91.40 from the Jabber client laptop?   acn you attch the jabber client log to the discussion.  



=============================
Please remember to rate useful posts, by clicking on the stars below. 

=============================

Please remember to rate useful posts, by clicking on the stars below.

Phone control but CSFs not even Registering

Problem lied with two things bad TFTP server IP address and did not have presence proxy set up correctly.

553
Views
0
Helpful
2
Replies