Phone Service disconnected over VPN

[mccullough.ken]

Hello,

I'm using Version 9.2.1 (147214) of Jabber for OS X and I'm using a VPN to connect to my work network with AnyConnect Secure Mobility Client.

My issue is that Phone Services are disconnected while the Voicemail and Meeting Accounts are functioning as expected.

My server settings are configured automatically, and I'm using the same saved credentials that work when I'm at the office.

Any ideas?

- Ken

[mccullough.ken]

This issue is fixed.

Once I changed the automatic configuration of the CCMCIP from an IP address to the hostname that my CUCM uses, my phone service registered across the VPN.