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New Member

Possible to force same Jabber Plugin version for all users on Client?


i have a Windows 7 Client from which several users are connecting to a Jabber Server. When the users are connecting for the first time, they will get prompted to install the Jabber Plugin Client for their browser. After that, the works. In Add / Remove programs i can see that the Jabber Client Plugin is installed, lets say for example with version 10.1.

When another user logs into the same client and opens a connection the the Jabber Server he will also get prompted to download and install the Jabber Client plugin.

When one of the users does a manual update of the Jabber Client (for example by installing a corresponding .msi package) to lets say version 11, the other users still have version 10.1 installed.

Is there a way to make sure all users will have the new version available so they don't need to update the Jabber Plugin once they try to Access a newer Server?

I'm asking especially because last time we had troubles with those users who had an old version installed, they couldn't run the update.

  • Jabber Clients
New Member

At your site, do users have

At your site, do users have the ability to download/install updates on Windows 7? Typically, users don't have the ability to download/install updates (i.e. software) on the workstation. Most likely, users need admin privileges to update Cisco Jabber.

You can check the jabber-config file for the UpdateURL parameter. If present, then you should delete/remove this parameter.