Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Removing Spaces in a Jabber click-to-call dial string

A user is trying to use Jabber click-to-call a phone number in an email signature in Outlook but it has spaces. It is formatted +1 (321) 555.1212

Jabber translates this as: +1%20(321)%20555.1212

It doesn't appear that Application Dial Rules will help us here. Is there anywhere within CUCM or Jabber that will allow us to fix this without running scripts within the customer's AD or individual PCs?

Everyone's tags (1)
2 REPLIES
Cisco Employee

there use to be a bug but in

there use to be a bug but in earlier version of jabber 9.x

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuf93711/?reffering_site=dumpcr

requesting if you can try the latest version of jabber and IE.

In case if this still doesn't work then i think it is working designed.

New Member

Thanks Varundeep. The issue

Thanks Varundeep. The issue is with outlook signatures, not IE. Jabber is up to date. If that's how it's designed to work, can we work around it with a script?

74
Views
0
Helpful
2
Replies