Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Reprogram "Chatanswer" button in pop-up

Hello,

 

Is it possible to access the Cisco code of the Jabber pop-up screen to reprogram the "Chatanswer" button that appears next to the green accept and red decline button when you receive a call???

 

I have no interest of doing this myself but I want to know if there are people who know how to do this. Or if cisco is willing to do this....

 

I need it to open a url with the following syntax http://*****/***.dll/dialogpage=PassThrough.htm&AFD=50&PHONE=Phone number]

Were the xxx's stands for an internal CRM website.

 

Why do I need this ? The company of the CRM in question is unable to get it's pop-up application syncronised between the different 2 citrixs in the farm. Added to that is the fact that my ICT-partner is unable to turn of the Jabber pop-up as I use Jabber as internal communication platform. So why not solve both problems and re-use the chat-button as a refurbished button to open the CRM page of the caller in question...

 

Best regards !

1 REPLY
Hall of Fame Super Gold

Duplicate post.  Go HERE.

Duplicate post. 

 

Go HERE.

50
Views
0
Helpful
1
Replies
CreatePlease to create content