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RTMT and IM&P 10.0.1

Enabled detailed tracing in IM&P Serviceability.

I open RTMT and point it to my IM&P Server.  Then I go to RTMT > Collect Traces and I don't see a selection for those logs?  I want to see the SIP and XMPP messages being logged.  Troubleshooting a problem with Partitioned Intradomain Federation where the MOC user is not seeing the Jabber user presence information.

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Cisco Employee

i did a quick lab recreate

i did a quick lab recreate with the install and screen 3 of the collect file section has the section for the traces that you are looking for;

 

 

Alternatively you can use the file list command to view the sip proxy log files; here is the command;

 

file list activelog /epas/trace/esp/sdi/*

file get activelog /epas/trace/esp/sdi/*          // this command can be used to fetch the file all you will need is a SFTP server to fetch the file.

 

file list activelog /epas/trace/esp/sdi/* detail     //gives you the time stamp of the file as well.

 

 

 

Please rate if this helps.

I added a video showing the

I added a video showing the Collect Traces with IMP failing.  Upon startup of RTMT I entered the IMP Publisher Node IP address.  I was able to use SSH/CLI to collect traces.  Is there a bug id for this?

http://youtu.be/dgdsAsaK2_M

 

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