05-28-2014 07:15 AM - edited 03-17-2019 04:12 PM
Enabled detailed tracing in IM&P Serviceability.
I open RTMT and point it to my IM&P Server. Then I go to RTMT > Collect Traces and I don't see a selection for those logs? I want to see the SIP and XMPP messages being logged. Troubleshooting a problem with Partitioned Intradomain Federation where the MOC user is not seeing the Jabber user presence information.
05-31-2014 12:38 PM
i did a quick lab recreate with the install and screen 3 of the collect file section has the section for the traces that you are looking for;
Alternatively you can use the file list command to view the sip proxy log files; here is the command;
file list activelog /epas/trace/esp/sdi/*
file get activelog /epas/trace/esp/sdi/* // this command can be used to fetch the file all you will need is a SFTP server to fetch the file.
file list activelog /epas/trace/esp/sdi/* detail //gives you the time stamp of the file as well.
Please rate if this helps.
06-05-2014 06:09 AM
I added a video showing the Collect Traces with IMP failing. Upon startup of RTMT I entered the IMP Publisher Node IP address. I was able to use SSH/CLI to collect traces. Is there a bug id for this?
http://youtu.be/dgdsAsaK2_M
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