We are using Jabber Version 11.8.3 Build 51659. I often need to ask co-workers to share their screen so that I can take a look at issues they are having, When they pass control to me, I cannot click directly on the icon that I want to choose. I have to position the mouse pointer in a position that is not even on the icon or in the area that I am clicking. Is there a known issue with like certain video drivers or something like that? Thanks!
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...