Jabber use CUCM SSO for single sign-on. After getting the SSO info from CUCM Jabber contacts IDP Server for auth.
Check if you are able to get to the self-portal page of CUCM from the pc without a password (https://cucm_ip/ucmuser). This will verify if CUCM SSO setting are working ok
Since the password is changed, you might want to try deleting local cache folder 'unified communication' under location below.
Note: Local cache deletion will remove all the IM history/call history and other 'local settings'. It does not impact contact list. Cache folder deleting is only to be used for troubleshooting purpose to isolate the issue.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...