I believe Hazel is referring to Phone Mode in the 9.2 client. Essentially the application is crashing and the PRT wizard opens as a failsafe to collect details. You would need to review the log files that are saved to your desktop once you complete the PRT wizard.
Is Phone Mode the official name of Jabber for Mac that only does voice calls. We are looking to replace the IP communcator with Jabber so we can use DNS names instead of ip addresses for those using a softphone. Can this be done on CUCM 8.6(2) withotu a CUPS server? What about other end user platforms like iPhone, Android and iPad. Can Jabber be used only as a phone and nothing else without a CUPS?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...