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The username/password entered is invalid. Error 8. Jabber table of errors

Jabber for Windows no AD integration just local users. Cant login to Jabber. (Just 1 user)

Im getting error 8. Is there a table of errors? I can reference.

Thanks

 

2014-05-22 13:41:47,002 ERROR [0x00000844] [ied\featuresets\adapters\imp\Log.cpp(35)] [JabberWerx] [IMPStackCap::Log::log] - [LoginMgr.dll]: CLoginCup::OnLoginFailed, -1, The username/password entered is invalid.
2014-05-22 13:41:47,002 DEBUG [0x00000844] [ied\featuresets\adapters\imp\Log.cpp(32)] [JabberWerx] [IMPStackCap::Log::log] - [LoginMgr.dll]: CLoginContext::ChangeState now:0 auto:0
2014-05-22 13:41:47,018 INFO  [0x00000844] [ied\featuresets\adapters\imp\Log.cpp(33)] [JabberWerx] [IMPStackCap::Log::log] - [LoginMgr.dll]: conn, canceled due to no needs. supposed:0, signning-on:0, signed-on:0
2014-05-22 13:41:47,018 ERROR [0x00000844] [ied\featuresets\adapters\imp\Log.cpp(35)] [JabberWerx] [IMPStackCap::Log::log] - [LoginMgr.dll]: login, OnError, 8
2014-05-22 13:41:47,018 ERROR [0x00000844] [ied\featuresets\adapters\imp\Log.cpp(35)] [JabberWerx] [IMPStackCap::Log::log] - [JabberWerxCPP.DLL]: JWLoginSink::OnError, lerr:8
2014-05-22 13:41:47,018 INFO  [0x00000844] [s\adapters\imp\components\Login.cpp(134)] [csf-unified.imp.Login] [IMPStackCap::Login::OnLoginError] - ****************************************************************
2014-05-22 13:41:47,018 INFO  [0x00000844] [s\adapters\imp\components\Login.cpp(135)] [csf-unified.imp.Login] [IMPStackCap::Login::OnLoginError] - OnLoginError: 8
2014-05-22 13:41:47,018 INFO  [0x00000844] [s\adapters\imp\components\Login.cpp(136)] [csf-unified.imp.Login] [IMPStackCap::Login::OnLoginError] - ****************************************************************
2014-05-22 13:41:47,018 INFO  [0x00000844] [ts\adapters\imp\components\Login.cpp(80)] [csf-unified.imp.Login] [IMPStackCap::LoginErrortoErrorCode] -  LoginErrortoErrorCode: 8
2014-05-22 13:41:47,018 DEBUG [0x00000844] [imp\listeners\LoginEventListener.cpp(79)] [csf-login-event-listener] [LoginEventListener::OnLoginError] - LoginEventListener::OnLoginError: errCode: AuthenticationFailure

2 REPLIES
Bronze

What version of CUCM and CUPS

What version of CUCM and CUPS are you running?

Under the user account within CUCM does the user have instant messaging and presence enabled with a UC service profile assigned?

Can the same user login to the CUCM & CUPS user pages without issue?

CUCM was upgraded without

CUCM was upgraded without notice.

Thanks

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