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Unable to login in cisco jabber on android.

Hi.

         I am unable to login in cisco Jabber getting error as " Cannot locate server. Check your server address.If the problem presists, contact your system Administrator".  But  i am able to access call manager from my phone. the connection is over VPN. Before it used work properly last 1 year :-)

 Troubleshooting :

1. Tried with new client

2. Uninstall jabber and re-install

3.Tried with different versions of jabber

Please help me out..

1 REPLY
Cisco Employee

Review a PRT and the CUCM/IM

Review a PRT and the CUCM/IM&P config to make sure everything is in place.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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