I've got two users who are unable to sign-in to Cisco UC Integration for Microsoft Lync after their names changed (both got married recently). We are using CUCI version 10.6. Their names and login accounts have all been changed in Active Directory. But now they both get an error stating: The telephony configuration settings are invalid. They can't sign in with their old login names either. I've checked the server IP settings, and they are correct (that part never changed). Initially, I thought everything just needed time to synchronize, but it has now been several weeks for one user, and even longer for the other. I've also initiated a manual sync with Active Directory multiple times. Am I missing a step somewhere?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...