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Voicemail username error on Jabber for OSX

Ian Hughes
Level 1
Level 1

Hi

I am having a curious issue with our Jabber for OSX client. The syntax for our usernames on our ldap is first.last@domain.com which is fine for our whole Jabber rollout for windows, iphones etc. For some reason when logging into the OSX Jabber client the voicemail username is changed from first.last@domain.com to first.last/40domain.com. i have looked everywhere for an answer to this including tac but have had no luck. Like i said earlier everyother jabber client we have works fine with voicemail.

We are running CUCM 8.5 Presence 8.6 and unity connection 8.6

I have attached a pic of what i am getting from the diagonstics.

Any ideas would be most appriciated.

1 Reply 1

houstonrob
Level 1
Level 1

Are you having problems? The URI encoding of the '@' sign is %40 so maybe it's a matter of escaping the @ character somehow. The fact that there's a 40 in there tells me that it's encoding the @

I'm having some Jabber for mac voicemail problems (I have a thread), if you have time can you send me a message, I'd like to know how you have CUP configured.

Thanks