Webex signin problem on Jabber for MAC

[Joan ma Mauri barbosa]

Hi guys,

I am having issues with Jabber for MAC login to webex account. Everything is 9.1.X (CUCM, IM&P). I can succesfuly loging to the webex account using Jabber for windows but I am unable to make it work on the MAC client. It always complains about authentication... and when using the same credentials on the Jabber for windows it works.

I have tryied http and https and in both cases it fails for MAC and it works for Windows.

I also tryied dowgrading the Jabber for MAC client to the previous release with same results :-(

Any ideas ?

Thanks!

[Robert_Liang_2 · Accepted solution]

It has been resolved when I used the version 8.6.7.20127 today.

[Joao Wiens · Accepted solution]

I installed the new client, and it worked.

Thanks a lot Robert!

[Joan ma Mauri barbosa]

Thanks guys! It was indeed a bug. I was able to solve it through TAC!

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