The Jabber Clients Support Forum is dedicated to Jabber Client Customers on all platforms including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android.
NOTE:If you are looking for support on the cloud-based (free) Jabber Video for TelePresence please use this communityJabber Video Support. Or for business impacting technical issues, we recommend that you open a service request with Cisco TAC for timely support.
We encourage customers and partners to participate in this community for all related issues and questions. Here is a short video introducing the flow our our community:
In addition to this community, you may want to use the Bug Search tool to see if you're running into a known issue:
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.