Camera drivers causing one of my transforms to fail
Have been using Jabber Video for a couple of years. Recently though and infrequently, the webcam drivers (generic or logitech) have been causing one of my transform dialing to my bridge to fail.
I have looked into this issue and am at a complete loss. When the issue appears, the messages no incoming video and no incoming audio appears. Also the video either freezes on a black screen. When looking at the search history on the VCS, the call is going through as normal. Looking at the event log the call is successful, but terminates immediately with a normal call clearing code. However, the call never actually hits my bridge.
I have determined that the camera drivers are causing the issue. When the issue appears I have gone in and disabled the camera and tried to use the same transform and the call is successful. Re-enable the camera and the call fails. I can replicate this over and over.
All other dialing methods are unaffected (ie:sip to sip, IP, e.164.) The only one affected is a short dialing transform.
I am using the following cameras and have the same issue with each.
As the issue is so infrequent and appears to affect random systems it is extremely hard to pin down the cause. Any help that be offered would be greatly appreciated.
Cisco Jabber for iPad enables you to make and receive video calls to and from business contacts or join telepresence meetings from your iPad. You can enjoy video calling with standards-based video devices and bridges including deployments of Cisco TelePre...
The first time you open Cisco Jabber Video for TelePresence, you can test your computer’s microphone, speakers, and camera to ensure the best video calling experience.Do any of the following: To test the microphone: Select the microphone you want to...
You can get Cisco Jabber Video for TelePresence in one of two ways:If an existing Cisco TelePresence customer sends you an email invitation to get Jabber Video, click the link in the email to download the application.Go to http://ciscojabbervideo.com and ...