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Cisco Employee

Cisco Video Jabber Client will not send video/audio

I have  a windows 7 laptop that will not transmit audio/video using the Cisco Jabber Video client.  When connecting to other Cisco Jabber Clients the laptop shows video for about 3-5 seconds then stops, the far end does not receive any video/audio only the no video/audio message.  Any ideas?

2 REPLIES
Cisco Employee

Cisco Video Jabber Client will not send video/audio

Hi Dennis,

What's your laptop model? Any other video applications were running at the same time?

Regards,

Chiyu

Cisco Employee

Cisco Video Jabber Client will not send video/audio

It's an HP and I think we figured it out - youCAM was also running.  Thanks.

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