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Interworked, No permission, Insufficient privilege

When trying to establish a call from a Movi (Jabber) sip client to a Jabber video (sip) client at 199.19.190.30 I get an error stating "Interworked, No Permission, Insufficient privilege". The call should be sip to sip but is routed instead as sip - H323. The jabber.com VCS is then giving me the error message. This call is to a client in the United Kingdom. I can call another Jabber client in San Francisco with no problem. The Jabber user in the UK can call me no problem. For some reason the VCS-E in the UK must mis-configured.

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