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Cisco Employee

Jabber Client Crashes when video

Loaded Jabber for TP cleint today,

loads well - however when I launch the app  and then either click on the video icon / or try to change the video prefenreces the application crashes completely.

If I leave the app idle - and a colleague calls the app crashes immediately.

Is there a video setup i need to do??

I'm using a MAC with the iSight inbuilt camaera

Cheers

Mike

4 REPLIES
Cisco Employee

Jabber Client Crashes when video

Hello Michael,

same here. It seems to be an issue in combination with Lion. Snow Leopard works fine.

Hopefully we see a update soon, my customers try to reach me already...

Cheers,

Günter

Cisco Employee

Jabber Client Crashes when video

Hi Guenther,

the support chaps were great - they fixed my issue by suggesting the following (below)

Hope this works

for you

Mike

Try upgrading your 3ivx driver -

http://www.3ivx.com/download/macos.html

Cisco Employee

Re: Jabber Client Crashes when video

Hi Mike,

works perfect ­ thank you very much!

BR

Günter

On 09.03.12 23:36, "micfinn"

Cisco Employee

Jabber Client Crashes when video

Mike's solution worked for me as well, thanks.

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