We are starting to setup the Jabber client for our users to connect to their phones.
We are on call manager 8.5 and the latest jabber client for iphone.(184.108.40.20661)
When we are in the office on the WIFI, the Jabber call works fine, but when we connect to the network using cisco anyconnect and then connect our phone and dial someone, it drops the phone call after 20 seconds without fail.
We connect back to the network from either the 3G or external internet connection.
Several users have tried it and it happens everytime. It doesnt neccisarily drop the call as it is still counting down, but you can hear anyone and they cant hear you.
The problem is because you have jabber connected in a network certainly voice and the annyconnect as you will be making in another network, surely the data. Try to ride over the voice network anyconnect
The Jabber Video application can operate in one of three
modes:Connecting to an internal VCS infrastructure back endConnecting to
the Cisco WebEx Telepresence subscription cloud serviceConnecting to the
Jabber Video cloud to enable calls to WebEx Telepres...
Yes. You can install the Jabber Video application from
ciscojabbervideo.com. on more than one computer. To access your account
on any computer that has the app installed, simply sign in with your
email address or video address as the username and your acc...