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Community Member

Jabber free VS VCSE

HI,

   I have installed VCSe and VCSc, I make test to connection from an account @jabber.com to my Video and the person who have initiate the conference are seen on the video conference. But the initiator of the video conference receive the error "No video incoming".

   That occur on both way if me I call an address @jabber.com or if an address @jabber.com call me.

   If I make a call from me to another system It's working well.

Can you help me.

Thank you

3 REPLIES
Cisco Employee

HI lucm@bergerpeat...,We

HI

Regards,
Jason

Community Member

Hi,    When I call from my

Hi,

    When I call from my jabber movi (From vcsc passing through vcse), it's working 1 or 2 times but when I try to call from my external @jabber.com the video never appear.

Thank you

Cisco Employee

Hi  lucm@bergerpeat...,This

Hi  lucm@bergerpeat...,

This tells me that your bridge or VCS infrastructure does not have the valid certs for the @jabber.com service to make a TLS handshake with.  The following link provides the certs used for this service:

https://supportforums.cisco.com/document/97931/trusted-public-root-cas-b2b-telepresence

This makes more sense why you are not seeing video. 

Regards,
Jason

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