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jabbervideo.com and DNS service records

Hi all,

we habe a problem with the resolution of a specific server record. when trying to call a user user.1@dom_a.org the call fails, no incoming call request is reported. 'dom_a.com' is a DNS dname record which points to dom_b.org which then provides the service records for sip e.g. _sip._tcp.dom_b.org.

Calls to user.1@dom_b.org would work (we see the incoming call request), but since the user registers with dom_a.org the call also fails because the now user is unknown.

Should dname based name resolution work with the ciscojabbervideo.com service? Does anybody have an idea what else could be wrong?

Thank you in advance,

   Jochen

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Community Member

Re: jabbervideo.com and DNS service records

Hi

You need to supply DNS SRV records for both domains.

Regards
Thomas

Sent from Cisco Technical Support iPad App

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