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New Member

making and receiving calls with service

We have a tandberg infrastructure (TMS,VCS,and Codian MCU) including MOVI.  I have already confirmed I can call my account from my corporate MOVI account as well any of my cisco or tandberg endpoints.  I however have been unable to connect to my corporate movi account, my codian bridge, or any of my endpoints from my account.

Is this a limitation of the current Cisco beta service?   If ye, will this be available in the future?

If it should work what setting should I be looking at.



New Member

making and receiving calls with service

It looks like your company domain is not routable for video calls.    You must have VCS Expressway properly configured to allow inbound calls to your network.

Please refer to your VCS Expressway documentation or TAC for proper information.


making and receiving calls with service

You also need to check that you have the appropriate SRV records in place as this service does not support DNS A-record look-up (at least it didn't in the past). All of this has been fairly extensively covered in other threads on this forum.


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