Re: No incoming video and audio for new Jabber video account
I have no incoming video for my Jabber account. I was doing some testing for one of my customers who had this issue. Here is what I found. I have a EX90 registered to VCS on a corporate network. I have my Jabber Express client I downloaded and installed. When I call to or from either I don't receive video on Jabber Express but I get audio from the EX90. I get Audio and video on the EX90 from Jabber. What I found when I was troubleshooting is that if you leave the call up for 30 seconds I finally start recieving video on Jabber from the EX90. After testing a few calls this happened every time. I then checked the call settings on both sides during the call. Both endpoints are experiencing 50% or so packet loss until the video started being sent to Jabber and then the packet loss dropped to 0. So I would assume there is something wrong on the Jabber Express end that is causing a 30 second or so delay when the video is being sent through the proxy. Has anyone else had this exact issue?
No incoming video and audio for new Jabber video account
I think I might of stumbbled onto what is causing the problem and the fix. I would be able to call from jabber on my laptop but not from an endpoint where I would get no video or audio and it would hangup after 15 seconds. It turned out jabber for ipad couldn't resolve that it is getting a call from h.323 and send the signal to connect through SIP. Jabber on the laptop only calls through SIP. When I would force calls as SIP they would go through.
I have this problem as well. Registered for an account, can sign in, but when I try to connect I get no incoming video and audio. Have a big meeting in 4 hours. Logging out and back in doesn't work. Suggestions?
Cisco Jabber for iPad enables you to make and receive video calls to and
from business contacts or join telepresence meetings from your iPad. You
can enjoy video calling with standards-based video devices and bridges
including deployments of Cisco TelePre...
The first time you open Cisco Jabber Video for TelePresence, you can
test your computer’s microphone, speakers, and camera to ensure the best
video calling experience.Do any of the following: To test the
microphone: Select the microphone you want to test....
You can get Cisco Jabber Video for TelePresence in one of two ways:If an
existing Cisco TelePresence customer sends you an email invitation to
get Jabber Video, click the link in the email to download the
application.Go to http://ciscojabbervideo.com and ...