I recently needed to change an installation to a Dell Optiplex 755. I had already updated the video driver. The Jabber installation went fine, but when inside the contact/favorite list there is a preview button for your video. When I select this, only a white box appears. When on a conference, the same occurs when attempting to view the conference party, a white screen.
If I were to go into settings to pick the video camera, the preview there works perfectly fine. Kind of puzzling to me. Any thoughts?
I've checked and made sure Active X is version 8 or higher.
How was your graphic driver updated? The updates must come from the manufacturer like ATI, nVidia, or Intel. If these do not work out, I am sure Dell can assist you with getting the latest driver installed. Please recheck this as only outdated drivers cause this issue. Make sure the driver has at least a date of 2013. Anything earlier could be the reason why your self-views are not working.
That means you need to visit the manufacturer to get the most recent driver. If you are unsure where to get this, Dell can assist you with downloading and installing this. You will not be able to see video from the Jabber Video calls without the latest driver.
The video card must support OpenGL 1.2 or newer. OpenGL is usually what causes this problem. A Windows update check usually does not work. You need to go to the video card vendor's site, like https://downloadcenter.intel.com/ for Intel as an example.
The Jabber Video application can operate in one of three
modes:Connecting to an internal VCS infrastructure back endConnecting to
the Cisco WebEx Telepresence subscription cloud serviceConnecting to the
Jabber Video cloud to enable calls to WebEx Telepres...
Yes. You can install the Jabber Video application from
ciscojabbervideo.com. on more than one computer. To access your account
on any computer that has the app installed, simply sign in with your
email address or video address as the username and your acc...