Firstly, I do not have a business account with Cisco.
We have downloaded the desktop Jabber program.
I have now registered an account with Jabber and an account with Cisco.
When I open Jabber Video on the desktop, it asks for a username.
What is the Jabber username? The email sent to me from Jabber states: "Sign in with your email address or jabber email" - but this is not the username, because the program will not accept an @ sign in the username field.
I have tried the username that I signed up to Cisco with - this is not it either.
I see a notice stating "Connection rejected by server. Try logging in again"
On the Jabber start up screen, I see "Sign-in settings". When I open this window, all fields (Internal Server, External Server, SIP Domain) are blank. Why are they blank? Could this be the problem? Are the data for these fields to come from my side or from Cisco?
Unfortunately, Cisco tech support won't take my call because I do not have an account and therefore cannot set up a "Tech Support File".
Cisco Jabber for iPad enables you to make and receive video calls to and
from business contacts or join telepresence meetings from your iPad. You
can enjoy video calling with standards-based video devices and bridges
including deployments of Cisco TelePre...
The first time you open Cisco Jabber Video for TelePresence, you can
test your computer’s microphone, speakers, and camera to ensure the best
video calling experience.Do any of the following: To test the
microphone: Select the microphone you want to test....
You can get Cisco Jabber Video for TelePresence in one of two ways:If an
existing Cisco TelePresence customer sends you an email invitation to
get Jabber Video, click the link in the email to download the
application.Go to http://ciscojabbervideo.com and ...