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Community Member

2503 IOS upgrade failed

Hi,

Router 2503, Version 12.0(8).

when upgrade IOS of router 2503, it's displayed below error. The connection between tftp server and router is ok, i checked to restore running-config is successful.

Regards,

Samuel

-----------------------------------------

Router#copy tftp flash

**** NOTICE ****

Flash load helper v1.0

This process will accept the copy options and then terminate

the current system image to use the ROM based image for the copy.

Routing functionality will not be available during that time.

If you are logged in via telnet, this connection will terminate.

Users with console access can see the results of the copy operation.

---- ******** ----

Proceed? [confirm]

Address or name of remote host [10.1.1.2]?

Source filename [router-confg]? c2500-i-l_120-8

Destination filename [c2500-i-l_120-8]? c2500-i-l_120-8

Accessing tftp://10.1.1.2/c2500-i-l_120-8...

%Error opening tftp://10.1.1.2/c2500-i-l_120-8 (No such file or directory)

Router#

-----------------------------------------

Router#copy tftp run

Address or name of remote host [10.1.1.2]?

Source filename [c2500-i-l.121-27b]? router-confg

Destination filename [running-config]?

Accessing tftp://10.1.1.2/router-confg...

Loading router-confg from 10.1.1.2 (via Ethernet0): !

[OK - 532/1024 bytes]

532 bytes copied in 3.752 secs (177 bytes/sec)

Router#

-----------------------------------------

6 REPLIES
Gold

Re: 2503 IOS upgrade failed

make sure you have the correct file name. Many of these end in .bin If you are using a windows box as a TFTP server it may be suppressing the file name in the display.

You can alway rename the file on the PC something easy to type since the router does not care what the file is called.

Cisco Employee

Re: 2503 IOS upgrade failed

Also make sure that the file is in the right directory.

Hope this helps,

Harold Ritter
Sr. Technical Leader
CCIE 4168 (R&S, SP)
harold@cisco.com
México móvil: +52 1 55 8312 4915
Cisco México
Paseo de la Reforma 222
Piso 19
Cuauhtémoc, Juárez
Ciudad de México, 06600
México

Re: 2503 IOS upgrade failed

Hi Sam,

i could notice that you have not mentioned the extension of that IOS file. it has to be mentioned as c2500-ixxxx.bin, where as u hav juz mentioned c2500-ixxxx.

also make sure that the file is residing the exact path as mentioned in the tftp server.

hope this helps.

rate this post if satisfied.

Re: 2503 IOS upgrade failed

Hi,

1. Please make sure that you donot rename the file as sometimes it gives you problem, let it be with the original name.

2. Make sure that you are able to reach your TFTP server from the router where the files is residing. Try pinging it and make sure.

3. Make sure that your filename has a .bin extension without it doesnot work.

4. Make sure that the file in the correct directory and your TFTP servers is pointing towards the same directory.

HTH, Please rate if it does.

-amit singh

Community Member

Re: 2503 IOS upgrade failed

Hi Samuel,

It is also known that you cannot perform an IOS upgrade from normal mode when the router uses an IOS image which runs from Flash, in this case the IOS image you are trying to upload runs from Flash, it means that you won't be able to perform an IOS upgrade when the router is up, what you have to do is to boot up the router in boot mode (change the configuration register to 2102 and reload the router) when the router boots up in Boot mode you will be able to copy the IOS image from TFTP to Flash since the Flash memory will be R/W, you can also notice this one at this point in time by doing a sh version when the router is in normal mode, you will see that the Flash memory is set to R/O because this is used for having the IOS image running, also, when the router is in boot mode you have to perform the following steps:

router(boot)#copy tftp flash

Address or name of remote host [10.1.1.2]?

Source filename []? 2500-i-l.120-8.bin

Destination filename [c2500-i-l.120-8]? c2500-i-l.120-8.bin

Once the IOS image has been uploaded you have to set the configuration register to 2102 again, please be aware to avoid saving the changes when the router is in boot mode because it can erase your whole configuration, then you only have to change the config-register to 0x2102, if the you are prompted to save the configuration type NO and reload the router.

Hope this helps.

Community Member

Re: 2503 IOS upgrade failed

Hi,

yes, the extension is hiden. router can found the image file, but it can't load the image, below is the error message,

thanks!

Samuel

----------------------

R2#copy tftp flash

**** NOTICE ****

Flash load helper v1.0

This process will accept the copy options and then terminate

the current system image to use the ROM based image for the copy.

Routing functionality will not be available during that time.

If you are logged in via telnet, this connection will terminate.

Users with console access can see the results of the copy operation.

---- ******** ----

Proceed? [confirm]

Address or name of remote host []? 10.1.1.2

Source filename []? c2500-i-l.120-28d.bin

Destination filename [c2500-i-l.120-28d.bin]?

Accessing tftp://10.1.1.2/c2500-i-l.120-28d.bin...

Erase flash: before copying? [confirm]

%SYS-4-CONFIG_NEWER: Configurations from version 12.0 may not be correctly understoo

d.

%FR-5-DLCICHANGE: Interface Serial0 - DLCI 104 state changed to ACTIVE

%FLH: c2500-i-l.120-28d.bin from 10.1.1.2 to flash ...

System flash directory:

File Length Name/status

1 5721012 c2500-i-l_120-8.bin

[5721076 bytes used, 2667532 available, 8388608 total]

Accessing file 'c2500-i-l.120-28d.bin' on 10.1.1.2...

Loading c2500-i-l.120-28d.bin ... [timed out]

[failed]

%FLH: retry #1

%FLH: c2500-i-l.120-28d.bin from 10.1.1.2 to flash ... (retry)

System flash directory:

File Length Name/status

1 5721012 c2500-i-l_120-8.bin

[5721076 bytes used, 2667532 available, 8388608 total]

Accessing file 'c2500-i-l.120-28d.bin' on 10.1.1.2...

Loading c2500-i-l.120-28d.bin ... [timed out]

[failed]

-----------------------------------------

R2#sh ver

Cisco Internetwork Operating System Software

IOS (tm) 2500 Software (C2500-I-L), Version 12.0(8), RELEASE SOFTWARE (fc1)

Copyright (c) 1986-1999 by cisco Systems, Inc.

Compiled Mon 29-Nov-99 13:23 by kpma

Image text-base: 0x0302F208, data-base: 0x00001000

ROM: System Bootstrap, Version 11.0(10c), SOFTWARE

BOOTFLASH: 3000 Bootstrap Software (IGS-BOOT-R), Version 11.0(10c), RELEASE SOFTWARE

(fc1)

R2 uptime is 2 minutes

System restarted by reload

System image file is "flash:c2500-i-l_120-8.bin"

cisco 2500 (68030) processor (revision N) with 6144K/2048K bytes of memory.

Processor board ID 09756406, with hardware revision 00000001

Bridging software.

X.25 software, Version 3.0.0.

Basic Rate ISDN software, Version 1.1.

1 Ethernet/IEEE 802.3 interface(s)

2 Serial network interface(s)

1 ISDN Basic Rate interface(s)

32K bytes of non-volatile configuration memory.

8192K bytes of processor board System flash (Read ONLY)

Configuration register is 0x2102

R2#

--------------------------------------

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