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2924XL Physical port error problem-show version not showing interfaces

Hi everyone

I have a 2924XL switch that has amber lights on its first 4 ports. The switch does shows only 20 FE ports in its show version, but the ports are configurable (but do not work) from the CLI. no specific configuration has been done on the ports and the ports are Amber even when booted without any connections.

None of the errors Cisco has mentioned holds true, and I am not sure if it is a hardware fault or not.

Has any one got any ideas??

regards

1 ACCEPTED SOLUTION

Accepted Solutions

Re: 2924XL Physical port error problem-show version not showing

It is hardware fault. If you bought hardware maintenance, send it for RMA.

If you look at the syslog, you will see one line of hardware error. I can't remember the exact error text but I have this symptom in my two 2924XL switch which Cisco replace after I sent them for RMA.

1 REPLY

Re: 2924XL Physical port error problem-show version not showing

It is hardware fault. If you bought hardware maintenance, send it for RMA.

If you look at the syslog, you will see one line of hardware error. I can't remember the exact error text but I have this symptom in my two 2924XL switch which Cisco replace after I sent them for RMA.

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