2924XL Unable to use console port

[synmonger]

I recently purchased a secondhand 2924XL switch and I've not been able to get in through the console port. I've not seen any output from it at all with a rollover cable that works fine on my 2600 router.

So far I have tried:

Using every speed from 115200 to 110

Hardware flow control on, and off

Xon/Xoff flow control (on and off)

I have been able to telnet in, but that's of little use without the passwords. Is there any other way of resetting it?

[Matthew Warrick]

Password recovery procedure is here:

http://www.cisco.com/en/US/products/hw/switches/ps628/products_password_recovery09186a0080094184.shtml

The console port is probably disabled or has "no transport-input telnet" or something else silly on it. ;)

[synmonger]

Thank you for the reply! I have tried the password recovery procedure, but a switch: prompt never comes up.

[Prashanth Krishnappa]

If you are sure your console cable/terminal settings is fine, I would suspect a bad console port.

[Matthew Warrick]

Just in case, I would also try and console into a "known good" device with your computer to ensure that it is not your COM port or rollover cable that is bad.

[synmonger]

The rollover cable works just fine on my 2620 router.