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New Member

3560 POE lost ios

I have a 3560 POE that will no longer boot and I am not able to load a fresh copy of software onto it.  It appears that it has lost all data.  When I attempt to TFTP a new IOS, I receive that following error: 

Transfer cancelled by remote system

I have tried using dir flash: to see what is contained in the flash directory but I receive the below message:

unable to stat flash/: no such device

I am stuck in rommon mode so when I do switch: dir command, I don't even see flash as being a filesystem.  The below list are the only systems registered.

bsdcs[0]:  (read-only)

bstage[1]: (read-only)

fstage[2]: (read-write)

xmodem[3]: (read-only)

null[4]: (read-write)

tftp[5]: (read-only)

Is this switch finished or is there something else I could try?  Any suggestions would be appreciated.  Thank you in advance.

  • LAN Switching and Routing
Everyone's tags (5)
11 REPLIES
Green

3560 POE lost ios

Darin,

Try following the info in this link.

http://www.cisco.com/en/US/products/hw/switches/ps628/products_tech_note09186a0080169696.shtml

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.
New Member

3560 POE lost ios

Hi Alex-

Thanks for the reply.  That is the article I initially used to fix the switch but after running flash_init (it states that the flash is already initialized), I attempt to run dir:flash as it suggests but I only get the below message:

unable to stat flash/: no such device

The switch appears to have no flash directory therefore I cannot load the new ios image.  I've never seen this happen before and I haven't found any documentation on how to add the directory, if that's even possible. 

Hall of Fame Super Gold

3560 POE lost ios

unable to stat flash/: no such device

That's because you entered the wrong command.

The correct command is "dir flash:".  Please note the correct placement of the colon or ":".

New Member

3560 POE lost ios

Thanks for the suggestion leolaohoo.  I entered the command including the : and received the same response.

unable to stat flash:/: no such device

Hall of Fame Super Gold

3560 POE lost ios

Hmmmm ...

Did you try the following prerequisite commands:

flash_init

load_helper

dir flash:

New Member

3560 POE lost ios

Yes, the replies are below.

flash_init

flash already initialized

load_helper

command not recognized

dir flash:

unable to stat flash:/: no such device

Hall of Fame Super Gold

3560 POE lost ios

Your flash could be faulty.

I would like to recommend you contact Cisco TAC and get the appliance RMA-ed. 

New Member

3560 POE lost ios

That's the conclusion I came to as well.  Thanks for the help leolaohoo.

New Member

Just for reference's sake, if

Just for reference's sake, if anyone is seeing the same thing when they punch in "dir flash", try to punch in "dir flash:" instead. See example below from my ws-c3750-48ts:

____________________________

switch: dir flash
unable to stat flash/: no such device

___________________________

switch: dir flash:
Directory of flash:/

2    -rwx  9204473   <date>               c3750-ipbasek9-mz.122-46.SE.bin
3    -rwx  2072      <date>               multiple-fs
5    -rwx  2505      <date>               config.text
6    -rwx  1934      <date>               private-config.text

6786048 bytes available (9212928 bytes used)

_____________________________________

 

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