Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

3560 Switch not booting up

Hi

My switch is not booting up, when I power it on the fans rev up then go down after about 1 second.

LEDs remain the same from power up:

System = OFF

RPS = OFF

Stat = Orange/Amber

Duplex = Orange/Amber

Speed = Yellow

PoE = Yellow

Nothing being transmitted out of console either.

What could be the problem... is this switch toast?

Thanks for looking

back to school!!
2 ACCEPTED SOLUTIONS

Accepted Solutions
New Member

Re: 3560 Switch not booting up

Only with a current smart net contract with Cisco.
This switch went end of life and no new contracts for support will be provided if it is one of these listed here

http://www.cisco.com/en/US/products/hw/switches/ps5528/prod_eol_notices_list.html



Sent from Cisco Technical Support iPhone App

Cisco Employee

Re: 3560 Switch not booting up

james,

No you cant do that. You need to buyor have the valic cisco contract associated with this hardware to have this RMA from cisco.

Regards

Inayath

9 REPLIES
Purple

3560 Switch not booting up

  Sounds like it if you are getting nothing from the console and you know your cable works on other cisco gear. RMA time.

New Member

3560 Switch not booting up

This was bought from ebay so I dont think RMA is an option. I have had a refund from ebay for the item however thought I would check on here before it gets thrown in the bin.

If this is toast are there any parts inside worth keeping?

Thanks

CCENT

back to school!!
New Member

3560 Switch not booting up

Anyone else have any other thoughts? Can these things be serviced?

back to school!!
New Member

Re: 3560 Switch not booting up

I had the same thing happen to a switch in production.

Nothing much you can do except use it as a monitor stand.......

Sent from Cisco Technical Support iPhone App

Cisco Employee

3560 Switch not booting up

Get the switch RMA.

New Member

3560 Switch not booting up

Can I RMA this switch even though it is second hand from ebay?

CCENT

back to school!!
Cisco Employee

Re: 3560 Switch not booting up

james,

No you cant do that. You need to buyor have the valic cisco contract associated with this hardware to have this RMA from cisco.

Regards

Inayath

New Member

Re: 3560 Switch not booting up

Only with a current smart net contract with Cisco.
This switch went end of life and no new contracts for support will be provided if it is one of these listed here

http://www.cisco.com/en/US/products/hw/switches/ps5528/prod_eol_notices_list.html



Sent from Cisco Technical Support iPhone App

New Member

3560 Switch not booting up

Just like to say Thank-you all for replying and I have decided to open up the switch and just have a noisy round inside. Not going to try and fix it, just be familiar of it components.

Thanks again

Regards

James

CCENT

back to school!!
539
Views
12
Helpful
9
Replies
CreatePlease to create content