03-08-2008 08:11 PM - edited 03-05-2019 09:38 PM
I have a new 4507r-e with a WS-X4013+10GE (Supervisor Engine II-Plus-10GE) module in slot 3. When I power up the chassis I get an error condition. I've tried other Sup ii+10g modules & 4507r-e chassis with the same results. The module is compatibly with this series and the ios seems to be valid. Any suggestions.
Thanks,
Bob
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Error message (keeps recycling):
Rommon reg: 0x0E004180
############
k2diags version 5.2_b
prod: WS-X4013+10GE part: 73-10178-07 serial: ##########
Power-on-self-test for Module 3: WS-X4013+10GE
Port/Test Status: (. = Pass, F = Fail, U = Untested)
Reset Reason: PowerUp
Cpu Subsystem Tests ...
seeprom: . temperature_sensor: . eobc: .
Port Traffic: L3 Serdes Loopback ...
0: . 1: . 2: . 3: . 4: . 5: . 6: . 7: . 8: . 9: . 10: . 11: .
12: . 13: . 14: . 15: . 16: . 17: . 18: . 19: . 20: . 21: . 22: . 23: .
24: . 25: . 26: . 27: . 28: . 29: . 48: . 49: . 50: . 51: .
Local 10GE Port 62: .
Local 10GE Port 63: .
Port Traffic: L2 Serdes Loopback ...
0: . 1: . 2: . 3: . 4: . 5: . 6: . 7: . 8: . 9: . 10: . 11: .
12: . 13: . 14: . 15: . 16: . 17: . 18: . 19: . 20: . 21: . 22: . 23: .
24: . 25: . 26: . 27: . 28: . 29: . 48: . 49: . 50: . 51: .
Port Traffic: L2 Asic Loopback ...
0: . 1: . 2: . 3: . 4: . 5: . 6: . 7: . 8: . 9: . 10: . 11: .
12: . 13: . 14: . 15: . 16: . 17: . 18: . 19: . 20: . 21: . 22: . 23: .
24: . 25: . 26: . 27: . 28: . 29: . 48: . 49: . 50: . 51: .
Switch Subsystem Memory ...
1: . 2: . 3: . 4: . 5: . 6: . 7: . 8: . 9: . 10: . 11: . 12: .
13: . 14: . 15: . 16: . 17: . 18: . 19: . 20: . 21: . 22: . 23: . 24: .
25: . 26: . 27: . 28: . 29: . 30: . 31: . 32: . 33: . 34: . 35: . 36: .
37: . 38: . 39: . 40: . 41: . 42: . 43: . 44: . 45: . 46: . 47: . 48: .
49: . 50: . 51: .
Module 3 Passed
Exiting to ios...
Rommon reg: 0x0E000180
##################################
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500-IPBASE-M), Version 12.2(31)SGA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 19-Jul-07 19:11 by hqluong
Image text-base: 0x10000000, data-base: 0x114A99DC
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Unsupported chassis type 52, system can not boot
Rebooting in 10 seconds...
10 09 08 07 06 05 04 03 02 01 ÿ
Solved! Go to Solution.
03-09-2008 03:42 PM
My apologies, I should've caught it earlier. You need 12.2(40)SG for the 4507R-E and the previous link I posted has incorrect information.
Slots 3 and 4 are reserved for supervisor engines only in Cisco Catalyst 4507R-E; Slots 1-2, and 5-7 are reserved for line cards.
This link has the correct information:
HTH,
__
Edison.
03-08-2008 08:25 PM
Hi Bob,
Slots 4 and 5 are for supervisor engines only.
Try one of those slots and let us know how it works out.
http://www.cisco.com/en/US/products/ps9296/index.html
HTH,
__
Edison.
03-09-2008 06:40 AM
Edison,
Yes, sup is located in slot 4. The blades won't slip in any other slots (larger connector). Also slots 4 & 5 are highlighted with sup only.
Thanks,
Bob
03-09-2008 09:26 AM
Your initial message indicates the Supervisor was inserted in Slot3.
Power-on-self-test for Module 3: WS-X4013+10GE
Port/Test Status: (. = Pass, F = Fail, U = Untested)
Reset Reason: PowerUp
Am I missing something ?
__
Edison.
03-09-2008 03:22 PM
Hi Edison,
Your not missing anything, I'm probably missing something. But even though the url says slots 4 & 5 are for sups, only 3 & 4 can support a sup module. There are 7 slots in this 4507r-e chassis, slots 3 & 4 are labeled Supervisor (highligted in blue / see attach picture) and inside slots 3 & 4 the backplane connector is too large to support anything other then a superisor (4013+10ge). All of the other slots (including 5) backplane only have a small connector that seems to only supports the line cards (like the 4548 module). i went ahead and only installed the sup in slot 4 and powered it up, and the error message came up(see attachment).
Again, I've attach a picture showing what is labeled on slots 3 & 4 reflecting they support only supervisor modules. Might not be the best picutre, but I think you might be able to make out slot 2 and under it slot 3 & 4 labeled in blue supervisor statement.
Any thoughts?
Thanks,
Bob
03-09-2008 03:42 PM
My apologies, I should've caught it earlier. You need 12.2(40)SG for the 4507R-E and the previous link I posted has incorrect information.
Slots 3 and 4 are reserved for supervisor engines only in Cisco Catalyst 4507R-E; Slots 1-2, and 5-7 are reserved for line cards.
This link has the correct information:
HTH,
__
Edison.
03-09-2008 03:53 PM
Edison,
Thanks! I believe that should do it. I will upload the new IOS and the blade and believe I should be ok. Thank you again,
Bob
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