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Community Member

6500 Series Supervisor Modules

All,

I have 2 Catalyst 6500/Cisco 7600 Supervisor 720 Fabric MSFC3 PFC3B Modules, one main and one redundant one.  I am noticing some errors when I bring it up in the console as I try and make the second on a hot spare.  It currently says cold, rpr status cause of software mis-match.  I want to make it a hot spare.

Here are the facts:

* Main module working fine, all lights up and green

* Second module, status and system are green, active is amber and the power management light is not on at all.

* In the console it reads: same ios software, same count, hw on the main says 5.14 and the other says 5.12.  All my research suggests that the hw versions are not indicative of an issue.

Can anyone tell me why if I am reading that the ios versions are the same, it is showing that there is a software mismatch that is preventing me from making the spare as a hot spare?

Thank you,

Jennifer

6 REPLIES
Hall of Fame Super Gold

Post the error message you

Post the error message you are seeing.  

Community Member

The only one that I see is:

The only one that I see is:

Reason: Software mismat

when I use the command sh redundancy.

VIP Purple

Hi

Hi

Is the same IOS included on both flash?

Community Member

yes it looks like they are

yes it looks like they are exactly the same.  Maybe a corrupt image? 

VIP Purple

Yes it could be a bug, you

It could be a bug, you could open a ticket with the Cisco TAC.

Could you please share the error message?

Hall of Fame Super Gold

The only one that I see is:

The only one that I see is:

Reason: Software mismat

when I use the command sh redundancy.

Ok, here's the thing:  The people who responds to posts, like me, are volunteers.  We are not paid by Cisco and we come here during our free time. 

Personally, I'd hate wasting someone's time by playing "20 questions".  I'd like to get to the bottom of the issue, fix it, and everyone goes on in their merry ways.  

I know, from experience, that the command "sh redundancy" gives out a long list of output and not just a single line of "Reason: Software mismat".  

So either post the complete output of the command "sh redundancy" or I'll stop providing assistance. 

Also include the complete output to the command "sh module" and "sh logs".

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