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New Member

6509 card-type unknown

Hi,

I have added few more modules to C6509-E and when I did 'show module' one of the WS-SUP720-3BXL come up as "Unknown (Other)". Any idea on the possible cause of this?

Router#show module
Mod Ports Card Type                              Model              
--- ----- -------------------------------------- ------------------
  1   48  CEF720 48 port 1000mb SFP              WS-X6748-SFP       
  2   48  CEF720 48 port 1000mb SFP              WS-X6748-SFP       
  3   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       
  4   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       
  5    2  Supervisor Engine 720 (Active)         WS-SUP720-3BXL     
  6    0  Unknown (Other)                        Unknown            
  7   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     
  8   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     
  9   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Super Bronze

Hi,So, the card is not

Hi,

So, the card is not recognized by the switch.  Make sure it has the correct image as the sup in slot 5 and it is booting correctly.  Also try reseating the card in slot 6 and test again. If none of these work, you may upgrade the IOS if not you may have a faulty card.

HTH

 

4 REPLIES
VIP Super Bronze

Hi,So, the card is not

Hi,

So, the card is not recognized by the switch.  Make sure it has the correct image as the sup in slot 5 and it is booting correctly.  Also try reseating the card in slot 6 and test again. If none of these work, you may upgrade the IOS if not you may have a faulty card.

HTH

 

New Member

Hi Reza,I move card 6 into

Hi Reza,

I move card 6 into card 5 slot (now the system only has 1 SUP) and power up the unit.  What I run into next is I received "device does not contain a valid magic number".  According to another post, the filesystem maybe corrupted so I did a boot bootflash: and now I am able to get into the system and the card it showing up in slot 5.  What I am not sure is, slot 6 is empty, why is it showing "Redundant Sup"?

5    WS-SUP720-3BXL      328.44  7.82   328.44  7.82  on    on
6    (Redundant Sup)       -     -      328.44  7.82  -     -

VIP Super Bronze

Hi David,That is fine. Slot 6

Hi David,

That is fine. Slot 6 is reserved for redundant sup.  So, now put the old (good) sup that was originally in slot 5 in slot 6 and boot up the system.  Hopefully you get to have both sups working in SSO mode.  If not, I would upgrade to a newer version of IOS and try again.

HTH

New Member

Looks like I have a faulty

Looks like I have a faulty card-

 

Router#show diagnostic result module 5

Current bootup diagnostic level: minimal

Module 5: Supervisor Engine 720 (Active)  SerialNo : SAL1411CNF6

  Overall Diagnostic Result for Module 5 : MINOR ERROR
  Diagnostic level at card bootup: minimal

  Test results: (. = Pass, F = Fail, U = Untested)

    1) TestScratchRegister -------------> .
    2) TestSPRPInbandPing --------------> F
    3) TestTransceiverIntegrity:

      Port  1  2
      ----------
            U  U


    4) TestActiveToStandbyLoopback:

      Port  1  2
      ----------
            U  U


    5) TestLoopback:

      Port  1  2
      ----------
            .  .


    6) TestNewIndexLearn ---------------> .
    7) TestDontConditionalLearn --------> .
    8) TestBadBpduTrap -----------------> .
    9) TestMatchCapture ----------------> .
   10) TestProtocolMatchChannel --------> .
   11) TestFibDevices ------------------> F
   12) TestIPv4FibShortcut -------------> .
   13) TestL3Capture2 ------------------> F
   14) TestIPv6FibShortcut -------------> F
   15) TestMPLSFibShortcut -------------> F
   16) TestNATFibShortcut --------------> F
   17) TestAclPermit -------------------> F
   18) TestAclDeny ---------------------> .
   19) TestQoSTcam ---------------------> F
   20) TestL3VlanMet -------------------> F
   21) TestIngressSpan -----------------> .
   22) TestEgressSpan ------------------> .
   23) TestNetflowInlineRewrite:

      Port  1  2
      ----------
            U  U


   24) TestFabricSnakeForward ----------> .
   25) TestFabricSnakeBackward ---------> .
   26) TestTrafficStress ---------------> U
   27) TestFibTcamSSRAM ----------------> U
   28) TestAsicMemory ------------------> U
   29) TestAclQosTcam ------------------> U
   30) TestNetflowTcam -----------------> U
   31) ScheduleSwitchover --------------> U
   32) TestFirmwareDiagStatus ----------> .
   33) TestAsicSync --------------------> .
   34) TestUnusedPortLoopback:

      Port  1  2
      ----------
            U  .


   35) TestErrorCounterMonitor ---------> .
   36) TestFabricFlowControlStatus -----> U
   37) TestPortTxMonitoring:

      Port  1  2
      ----------
            U  U


   38) TestSpuriousIsrDetection --------> U
   39) TestL3HealthMonitoring ----------> U
   40) TestOBFL ------------------------> .
   41) TestCFRW:

      Device  1  2
      ------------
              .  U


   42) TestLtlFpoeMemoryConsistency ----> .
   43) TestRwEngineOverSubscription ----> U
   44) TestEARLInternalTables ----------> U

 

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