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paa
New Member

6509 sup32 major error

Hi! I have a problem with my new 6509. I plugged two WS-SUP32-GE-3B in 5 & 6 slots, power on 6509. After bootup I began diagnostic procedure (show module) and find out that one sup32 in slot 6 in state MajFail.

6 Policy Feature Card 3 WS-F6K-PFC3B 2.3 MajFail

6 Cat6k MSFC 2A daughterboard WS-F6K-MSFC2A 4.0 MajFail

I replased it by sup32 in slot 5, and error still exist. I checked redundansy state - look like communication problem with slot 6:

show redundancy

Redundant System Information :

------------------------------

Available system uptime = 45 minutes

Switchovers system experienced = 0

Standby failures = 0

Last switchover reason = none

Hardware Mode = Duplex

Configured Redundancy Mode = sso

Operating Redundancy Mode = rpr

Maintenance Mode = Disabled

Communications = Up

Current Processor Information :

-------------------------------

Active Location = slot 5

Current Software state = ACTIVE

Uptime in current state = 43 minutes

Image Version = Cisco Internetwork Operating System Software

IOS (tm) s3223_rp Software (s3223_rp-IPBASE_WAN-VM), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Thu 14-Feb-08 02:57 by kellythw

BOOT = bootdisk:s3223-ipbase_wan-vz.122-18.SXF13.bin,1;

Configuration register = 0x2102

Peer Processor Information :

----------------------------

Standby Location = slot 6

Current Software state = STANDBY COLD

Uptime in current state = 42 minutes

Image Version = Cisco Internetwork Operating System Software

IOS (tm) s3223_rp Software (s3223_rp-IPBASE_WAN-VM), Version 12.2(18)SXF14, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Thu 08-May-08 00:12 by kellythw

BOOT = sup-bootdisk:,1;

BOOTLDR =

Configuration register = 0x2102

What is a MajFaild and how can I diagnose problem with my sup32? It is an absolutly new system chassy and new modules!

4 REPLIES
Hall of Fame Super Silver

Re: 6509 sup32 major error

Hello Alexander,

here MajFail simply means major failure

6 Policy Feature Card 3 WS-F6K-PFC3B 2.3 MajFail

6 Cat6k MSFC 2A daughterboard WS-F6K-MSFC2A 4.0 MajFai

I think in a c6509 only some slots can be used for supervisors I would try to use slot1 instead of slot6.

Sorry, for a C6509 chassis slot5 andd slot6 are fine for supervisors.

see

http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/hardware/Chassis_Installation/Cat6500/01over.html#wp1085653

Hope to help

Giuseppe

Re: 6509 sup32 major error

Here is a guide for running diagnostics on your supervisor. Also you have an IOS mismatch which is preventing SSO from running. I doubt that is the reason for the MajFail error.

http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SXF/native/configuration/guide/diags.html

HTH,

Mark

paa
New Member

Re: 6509 sup32 major error

I correct IOS mismatch, now redundancy in state ACTIVE - STANDBY (HOT), but Major error in "sh module" still exist. What is wrong now?

Re: 6509 sup32 major error

Have you ran the diagnostics on the supervisor? It is likely that there is a hardware problem and it will have to RMA'd depending on the results.

Mark

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