6509 switch blade shows power down

[abukuru95]

Hello Guys, i have one of my switch modules that shows PwrDown when i issue the command show mod.

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

1    9  Supervisor Engine 32 8GE (Active)      WS-SUP32-GE-3B     SAD09120263

2   48  48 port 10/100/1000mb EtherModule      WS-X6148-GE-TX     SAL1029VWZ5

3   16  SFM-capable 16 port 1000mb GBIC        WS-X6516A-GBIC     SAL104681AW

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

1  0011.5ce1.8e64 to 0011.5ce1.8e6f   4.1   12.2(18r)SX2 12.2(33)SXI2 Ok

2  000a.b843.ca10 to 000a.b843.ca3f   7.0   7.2(1)       12.2(33)SXI2 Ok

3  0019.aa98.90c8 to 0019.aa98.90d7   4.5   7.2(1)       12.2(33)SXI2

PwrDown

Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

1  Policy Feature Card 3       WS-F6K-PFC3B       SAD091601CM  2.1    Ok

1  Cat6k MSFC 2A daughterboard WS-F6K-MSFC2A      SAD091504C1  3.0    Ok

Mod  Online Diag Status

---- -------------------

1  Pass

2  Pass

3  Not Applicable

i tried disabling the diagnostic monitor for the module, did a power enable module command and then reset it but it still fails.

this is the third blade that i am replacing in a few weeks and i still get the same error. i am persuded that it is not a hardware since it is the third blade in a matter of weeks.

after the module reset, i receive this error % module 3 is operationally off (FRU-power failed)

could an ios upgrade solve this issue? are there any ios related bugs?

thanks for the help.

[Reza Sharifi]

Hi,

If you are having problem with multiple blades in the same slot, take a flash light have a look at the pins in the back of the chassis and make sure the pins on the backplane are not bend.  You are running a very old IOS (SXI2).  If I remember correctly, this version was differed, so it is a good idea to load a newer version, but I don't think that is your issue.

HTH

[glen.grant]

  Seeing you have 6 open slots have you tried any slot besides 3 ?   If you run it in one of the other slots and its ok then you know it is an issue in the chassis slot .

[Leo Laohoo]

1    9  Supervisor Engine 32 8GE (Active)      WS-SUP32-GE-3B     SAD09120263 
3   16  SFM-capable 16 port 1000mb GBIC        WS-X6516A-GBIC     SAL104681AW

Correct me if I'm wrong here, but I believe the 6516 line card is NOT COMPATIBLE with the Sup32.

[glen.grant]

   Think he is ok , I would try a different slot and see what happens.For sup32 he needs 12.2 SXF code , he is running SXI code.

WS-X6516A-GBIC 16-Port Gigabit Ethernet GBIC Switching Module

Product ID (append "=" for spares)	Product Description	Minimum Software Versions
WS-X6516A-GBIC	16-port Gigabit Ethernet GBIC •dCEF256 with a DFC •CEF256 •1-MB per-port packet buffers •Supports egress multicast replication •QoS port architecture (Rx/Tx): 1p1q4t/1p2q2t •Number of ports: 16 Number of port groups: 2 Port ranges per port group: 1-8, 9-16
	With Supervisor Engine 720-10GE	12.2(33)SXH
	With Supervisor Engine 720	12.2(14)SX
	With Supervisor Engine 32	12.2(18)SXF

[Leo Laohoo]

Oh cool!  Thanks Glen.

[Leo Laohoo]

Now that Glen has shown me that the module works with Sup32, can I ask if you console to the chassis, reseat the blade and post the entire bootup process of this line card?

[abukuru95]

Hello all and thanks for you helpful post.

@leolaohoo, the output is below. when the slot is placed in another chassis, it work. so it is more likely a defected backplane. all the pins seem normal

Apr 18 08:13:05.491 CET: %DIAG-SP-6-RUN_MINIMUM: Module 3: Running Minimal Diagnostics...

Apr 18 08:13:08.046 CET: %OIR-SP-6-PWRFAILURE: Module 3 is being disabled due to power convertor failure. PMB registers are dumped as follows,  R0= 0x0, R1= 0x2, R2= 0x0, R3= 0x0, R4= 0x0, R5= 0x1, R6= 0x0, R7= 0x1, R8= 0x0, R9= 0x0, R10= 0x0, R11= 0x0, R12= 0x0, R13= 0x0, R14= 0x0, R15= 0x0

Apr 18 08:13:08.046 CET: %C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (FRU-power failed)

Apr 18 08:13:35.373 CET: %DIAG-SP-6-RUN_MINIMUM: Module 3: Running Minimal Diagnostics...

Apr 18 08:13:38.469 CET: %OIR-SP-6-PWRFAILURE: Module 3 is being disabled due to power convertor failure. PMB registers are dumped as follows,  R0= 0x0, R1= 0x2, R2= 0x0, R3= 0x0, R4= 0x0, R5= 0x1, R6= 0x0, R7= 0x1, R8= 0x0, R9= 0x0, R10= 0x0, R11= 0x0, R12= 0x0, R13= 0x0, R14= 0x0, R15= 0x0

Apr 18 08:13:38.469 CET: %C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (FRU-power failed)

Apr 18 08:14:04.627 CET: %OIR-SP-6-PWRFAILURE: Module 3 is being disabled due to power convertor failure. PMB registers are dumped as follows,  R0= 0x0, R1= 0x2, R2= 0x0, R3= 0x0, R4= 0x0, R5= 0x1, R6= 0x0, R7= 0x1, R8= 0x0, R9= 0x0, R10= 0x0, R11= 0x0, R12= 0x0, R13= 0x0, R14= 0x0, R15= 0x0

Apr 18 08:14:04.627 CET: %C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (FRU-power failed)

Apr 18 08:14:31.084 CET: %OIR-SP-6-PWRFAILURE: Module 3 is being disabled due to power convertor failure. PMB registers are dumped as follows,  R0= 0x0, R1= 0x2, R2= 0x0, R3= 0x0, R4= 0x0, R5= 0x1, R6= 0x0, R7= 0x1, R8= 0x0, R9= 0x0, R10= 0x0, R11= 0x0, R12= 0x0, R13= 0x0, R14= 0x0, R15= 0x0

Apr 18 08:14:31.084 CET: %C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (FRU-power failed)

Apr 18 08:14:57.223 CET: %OIR-SP-6-PWRFAILURE: Module 3 is being disabled due to power convertor failure. PMB registers are dumped as follows,  R0= 0x0, R1= 0x2, R2= 0x0, R3= 0x0, R4= 0x0, R5= 0x1, R6= 0x0, R7= 0x1, R8= 0x0, R9= 0x0, R10= 0x0, R11= 0x0, R12= 0x0, R13= 0x0, R14= 0x0, R15= 0x0

Apr 18 08:14:57.223 CET: %C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (FRU-power failed)

i think i should open a TAC case.

[Leo Laohoo · Accepted solution]

Apr 18 08:13:08.046 CET: %OIR-SP-6-PWRFAILURE: Module 3 is being disabled due to power convertor failure.

I think you should open a TAC Case.  You've got a hardware failure with the line card.  Please include the "sh log" that you've posted with the TAC Case.

[abukuru95]

thanks for your help !

[Leo Laohoo]

Thanks for the ratings.