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New Member

6509 with WS-X6708-10GE not work,the Distributed Forwarding Card(WS-F6700-DFC3C) PwrDown

I move my problems question from document to discussion.

           

6509E#show module
Mod Ports Card Type Model
--- ----- -------------------------------------- ------------------
1 24 CEF720 24 port 1000mb SFP WS-X6724-SFP
2 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX 
3 8 CEF720 8 port 10GE with DFC WS-X6708-10GE
5 5 Supervisor Engine 720 10GE (Active) VS-S720-10G 

Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 0023.ebf1.a7a0 to 0023.ebf1.a7b7 4.1 12.2(18r)S1 12.2(33)SXI3 Ok
2 0023.eba8.b0e0 to 0023.eba8.b10f 3.2 12.2(18r)S1 12.2(33)SXI3 Ok
3 0025.84f0.b810 to 0025.84f0.b817 2.1 12.2(18r)S1 12.2(33)SXI3 PwrDown
5 0023.33ab.90f0 to 0023.33ab.90f7 3.1 8.5(3) 12.2(33)SXI3 Ok

Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
1 Centralized Forwarding Card WS-F6700-CFC  4.1 Ok
2 Centralized Forwarding Card WS-F6700-CFC  4.1 Ok
3 Distributed Forwarding Card WS-F6700-DFC3C  1.4 PwrDown
5 Policy Feature Card 3 VS-F6K-PFC3C 1.1 Ok
5 MSFC3 Daughterboard VS-F6K-MSFC3 2.0 Ok

Mod Online Diag Status
---- -------------------
1 Pass
2 Pass
3 Not Applicable
5 Pass

what this problem?

I have show tech file.

------------------ show power ------------------


system power redundancy mode = redundant
system power total = 2771.16 Watts (65.98 Amps @ 42V)
system power used = 1277.22 Watts (30.41 Amps @ 42V)
system power available = 1493.94 Watts (35.57 Amps @ 42V)
Power-Capacity PS-Fan Output Oper
PS Type Watts A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1 WS-CAC-3000W 2771.16 65.98 OK OK on
2 WS-CAC-3000W 2771.16 65.98 OK OK on
Pwr-Allocated Oper
Fan Type Watts A @42V State
---- ------------------ ------- ------ -----
1 WS-C6509-E-FAN 150.36 3.58 OK
Pwr-Requested Pwr-Allocated Admin Oper
Slot Card-Type Watts A @42V Watts A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
1 WS-X6724-SFP 125.16 2.98 125.16 2.98 on on
2 WS-X6748-GE-TX 325.50 7.75 325.50 7.75 on on
3 WS-X6708-10GE 444.36 10.58 - - on off (Reset -

Module Reloaded During Download)
5 VS-S720-10G 338.10 8.05 338.10 8.05 on on
6 (Redundant Sup) - - 338.10 8.05 - -
system auxiliary power mode = off
system auxiliary power redundancy operationally = non-redundant
system primary connector power limit = 10920.00 Watts (260.00 Amps @ 42V)
system auxiliary connector power limit = 10500.00 Watts (250.00 Amps @ 42V)
system primary power used = 1277.22 Watts (30.41 Amps @ 42V)
system auxiliary power used = 0 Watt

Everyone's tags (4)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

6509 with WS-X6708-10GE not work,the Distributed Forwarding Car

Contact Cisco TAC and get the line card RMA-ed.

13 REPLIES
New Member

6509 with WS-X6708-10GE not work,the Distributed Forwarding Car

Nikolay Karpyshev 2012-8-9 上午12:33

The card is either powere down manualy from console (e.g. "no power enable mod 1") or crashed due to HW problem.

Try to bring it up woth "power enable module 3" in conf t mode.

If cards comes up you are ok, if fails again (check show mod, show log) - then open SR to organize RMA for it.

Nik

P.S. Please avoid opening the new documents - you need to open new conversations instead for problems

New Member

6509 with WS-X6708-10GE not work,the Distributed Forwarding Car

i move my problems question from   document to  discussion.

Hall of Fame Super Gold

6509 with WS-X6708-10GE not work,the Distributed Forwarding Car

Where's the "sh tech" file?

New Member

Re: 6509 with WS-X6708-10GE not work,the Distributed Forwarding

6509E#show mod
Mod Ports Card Type                              Model              Serial No.
--- ----- -------------------------------------- ------------------ -----------
  1   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       
  2   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     
  5    5  Supervisor Engine 720 10GE (Active)    VS-S720-10G        
  8    8  CEF720 8 port 10GE with DFC            WS-X6708-10GE     

Mod MAC addresses                       Hw    Fw           Sw           Status
--- ---------------------------------- ------ ------------ ------------ -------
  1  0023.ebf1.a7a0 to 0023.ebf1.a7b7   4.1   12.2(18r)S1  12.2(33)SXI3 Ok
  2  0023.eba8.b0e0 to 0023.eba8.b10f   3.2   12.2(18r)S1  12.2(33)SXI3 Ok
  5  0023.33ab.90f0 to 0023.33ab.90f7   3.1   8.5(3)       12.2(33)SXI3 Ok
  8  0026.cb0c.5f30 to 0026.cb0c.5f37   2.1   12.2(18r)S1  12.2(33)SXI3 Other

Mod  Sub-Module                  Model              Serial       Hw     Status
---- --------------------------- ------------------ ----------- ------- -------
  1  Centralized Forwarding Card WS-F6700-CFC         4.1    Ok
  2  Centralized Forwarding Card WS-F6700-CFC         4.1    Ok
  5  Policy Feature Card 3       VS-F6K-PFC3C         1.1    Ok
  5  MSFC3 Daughterboard         VS-F6K-MSFC3        2.0    Ok
  8  Distributed Forwarding Card WS-F6700-DFC3C      1.4    Other

Mod  Online Diag Status
---- -------------------
  1  Pass
  2  Pass
  5  Pass
  8  Major Error

i use "power enable module 8

but only a later like this:

6509E(config)#
*Aug 10 05:23:51.765: %C6KENV-SP-4-FANRPMODE: Fan-tray 1 is operating in restricted power mode
*Jan  1 00:00:12.408: DaughterBoard (Distributed Forwarding Card 3)

Firmware compiled 08-Jun-09 11:25 by integ Build [100]
Aug 10 05:25:03.965: %SYS-DFC3-5-RESTART: System restarted --
Cisco IOS Software, c6lc2 Software (c6lc2-SP-VM), Version 12.2(33)SXI3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Tue 27-Oct-09 00:39 by prod_rel_team
Aug 10 05:25:03.993: DFC3: Currently running ROMMON from S (Gold) region
*Aug 10 05:25:09.857: %DIAG-SP-6-RUN_MINIMUM: Module 3: Running Minimal Diagnostics...
*Aug 10 05:25:44.953: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 31 seconds [3/0]
*Aug 10 05:26:14.985: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 61 seconds [3/0]
*Aug 10 05:26:45.049: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 91 seconds [3/0]
*Aug 10 05:27:15.069: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 121 seconds [3/0]
*Aug 10 05:27:43.225: %XDR-6-XDRIPCNOTIFY: Message not sent to slot 3/0 (3) because of IPC error timeout. Disabling linecard. (Expected during linecard OIR or system reloads)
*Aug 10 05:27:45.121: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 151 seconds [3/0]
6509E(config)#

      

6509E#

*Aug 10 05:37:29.049: %ONLINE-SP-6-REGN_TIMER: Module 8, Proc. 0. Failed to bring online because of registration timer event

sm(cygnus_oir_bay slot8), running yes, state wait_til_online

Last transition recorded: (remove)-> empty (insert)-> may_be_occupied (timer)-> occupied (known)-> can_power_on (yes_power)-> powered_on (real_power_on)-> check_power_on (timer)-> check_power_on (power_on_ok)-> wait_til_online (reset_timer_online)-> wait_til_online (reset_timer_online)-> wait_til_online

*Aug 10 05:37:29.285: %C6KPWR-SP-4-DISABLED: power to module in slot 8 set off (Module  Failed SCP dnld)

6509E#
*Jan  1 00:00:12.408: DaughterBoard (Distributed Forwarding Card 3)

Firmware compiled 08-Jun-09 11:25 by integ Build [100]
Aug 10 05:39:37.377: %SYS-DFC8-5-RESTART: System restarted --
Cisco IOS Software, c6lc2 Software (c6lc2-SP-VM), Version 12.2(33)SXI3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Tue 27-Oct-09 00:39 by prod_rel_team
Aug 10 05:39:37.413: DFC8: Currently running ROMMON from S (Gold) region
*Aug 10 05:39:41.453: %DIAG-SP-6-RUN_COMPLETE: Module 8: Running Complete Diagnostics...
*Aug 10 05:40:14.457: %OIR-SP-3-PWRCYCLE: Card in module 8, is being power-cycled 'off (Reset - Module Reloaded During Download)'
*Aug 10 05:40:14.685: %C6KPWR-SP-4-DISABLED: power to module in slot 8 set off (Reset - Module Reloaded During Download)

6509E#
*Aug 10 05:37:29.049: %ONLINE-SP-6-REGN_TIMER: Module 8, Proc. 0. Failed to bring online because of registration timer event
sm(cygnus_oir_bay slot8), running yes, state wait_til_online
Last transition recorded: (remove)-> empty (insert)-> may_be_occupied (timer)-> occupied (known)-> can_power_on (yes_power)-> powered_on (real_power_on)-> check_power_on (timer)-> check_power_on (power_on_ok)-> wait_til_online (reset_timer_online)-> wait_til_online (reset_timer_online)-> wait_til_online
*Aug 10 05:37:29.285: %C6KPWR-SP-4-DISABLED: power to module in slot 8 set off (Module  Failed SCP dnld)

Hall of Fame Super Gold

6509 with WS-X6708-10GE not work,the Distributed Forwarding Car

Contact Cisco TAC and get the line card RMA-ed.

New Member

6509 with WS-X6708-10GE not work,the Distributed Forwarding Car

Hi guys,

Ik have same probleem on WS-X6724SFP line card (6506)

Router(config)#power enable module 4

Router(config)#

*Nov 29 12:02:36.007: %ONLINE-SP-6-REGN_TIMER: Module 4, Proc. 0. Failed to bring online because of registration timer event

sm(cygnus_oir_bay slot4), running yes, state wait_til_online

Last transition recorded: (timer)-> check_power_on (power_on_ok)-> wait_til_online (disabled)-> disabled (disabled)-> disabled2 (disabled)-> stay_disabled (operator_power_on)-> can_power_on (yes_power)-> powered_on (real_power_on)-> check_power_on (timer)-> check_power_on (power_on_ok)-> wait_til_online

*Nov 29 12:02:36.007: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Module  Failed SCP dnld)

When i enabled power of the line card, turn status led RED.

It does mean hardware probleem?

New Member

6509 with WS-X6708-10GE not work,the Distributed Forwarding Car

yes ,i think  hardware probleem.

Re: 6509 with WS-X6708-10GE not work,the Distributed Forwarding

Hi

i think its ios issue as to support dfc3c we need a compatiable ios for it

Sent from Cisco Technical Support iPhone App

New Member

Re: 6509 with WS-X6708-10GE not work,the Distributed Forwarding

The line card still has red LED status.

Router#sh module 4

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  4   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAL1007DUU2

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  4  0016.c8ce.089c to 0016.c8ce.08b3   2.3   Unknown      Unknown      Other

Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

  4  Centralized Forwarding Card WS-F6700-CFC       SAL1007D9Y4  2.0    Other

Mod  Online Diag Status

---- -------------------

  4  Unknown

It's booted from disk0. Is that any problem?

Router#sh boot

BOOT variable = disk0:s72033-advipservicesk9_wan-mz.122-33.SXI5.bin,1;

CONFIG_FILE variable does not exist

BOOTLDR variable = bootflash:c6msfc3-entservicesk9_wan-mz.122-18.SXF7.bin

Configuration register is 0x2102

Standby not ready to show bootvar

Router#

*Nov 30 11:06:24.939: %ONLINE-SP-6-REGN_TIMER: Module 4, Proc. 0. Failed to bring online because of registration timer event

sm(cygnus_oir_bay slot4), running yes, state wait_til_online

Last transition recorded: (insert)-> may_be_occupied (timer)-> occupied (known)-> can_power_on (no_power)-> powered_off (operator_power_on)-> can_power_on (yes_power)-> powered_on (real_power_on)-> check_power_on (timer)-> check_power_on (power_on_ok)-> wait_til_online

*Nov 30 11:06:24.939: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Module  Failed SCP dnld)

Re: 6509 with WS-X6708-10GE not work,the Distributed Forwarding

Hi
the module is facing scp failure u need rma this


Sent from Cisco Technical Support iPhone App

New Member

Re: 6509 with WS-X6708-10GE not work,the Distributed Forwarding

Hi Mahmood,

What does it mean?

Can you further explain?

thanks.

Hall of Fame Super Gold

6509 with WS-X6708-10GE not work,the Distributed Forwarding Car

*Nov 30 11:06:24.939: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Module  Failed SCP dnld)

It means, if memory serves me correctly, that the module is unable to download it's firmware and, subsequently, has voluntarily shut down.

You need to contact Cisco TAC to RMA the blade.  There's nothing else you can do.

New Member

Though it is an old question,

Though it is an old question, but just answering the reason behind this failure as I experienced the same with 6509 while doing OIR for module WS-X6704-10G upgraded with DFC3. it is a manufacturing problem with memory cards built during 2005-2010 for various line cards, supervisors and daughter cards.

You most probably need to RMA the module or change the memory card yourself where possible. However, before that you can try rebooting whole chassis or upgrade the software.  

Details

http://www.cisco.com/c/en/us/support/docs/field-notices/637/fn63743.html

 

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