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New Member

6513(sup720) auto reboot problem

Hi all.

We have serius problem.

it auto reboots itself randomly, and at this moment we haven't find the cause.

this is crashinfo file...

Using sup-bootflash:crashinfo_20070619-121155.

Writing crashinfo to bootflash:crashinfo_20070619-1211550 Error:3

Jun 18 13:59:43: %MCAST-SP-6-L2_HASH_BUCKET_COLLISION: Failure installing (G,C)->index: (0100.5e67.db0c,189)->0x830 Protocol :0 Error:3

Jun 18 14:07:52: %MCAST-SP-6-L2_HASH_BUCKET_COLLISION: Failure installing (G,C)->index: (0100.5e1c.6489,189)->0x830 Protocol :0 Error:3

Jun 18 14:08:13: %MCAST-SP-6-L2_HASH_BUCKET_COLLISION: Failure installing (G,C)->index: (0100.5e48.7fdf,189)->0x830 Protocol :0 Error:3

...

...

...

Jun 19 20:13:43: %MCAST-SP-6-L2_HASH_BUCKET_COLLISION: Failure installing (G,C)->index: (0100.5e58.9d37,189)->0x830 Protocol :0 Error:3

Jun 19 20:33:03: %MCAST-SP-6-L2_HASH_BUCKET_COLLISION: Failure installing (G,C)->index: (0100.5e72.ba5f,189)->0x830 Protocol :0 Error:3

thanks

2 REPLIES

Re: 6513(sup720) auto reboot problem

hi, can you provide software versions, I will check if there is any software bugs on this.

otherwise I recommend to open a cisco TAC case for the device.

1. %MCAST-6-L2_HASH_BUCKET_COLLISION: Failure installing (G,C)->index: ([enet],[dec])->[hex] Protocol :[dec] Error:[dec]

This message indicates that a L2 entry could not be installed in the hardware because there is not enough space in the hash bucket. Multicast packets will be flooded on the incoming VLAN because the Layer 2 entry installation failed.

Recommended Action: No action is required.

Related documents- No specific documents apply to this error message.

2. %MCAST-6-L2_HASH_BUCKET_COLLISION: Failure installing (G,C)->index: ([enet],[dec])->[hex] Protocol :[dec] Error:[dec]

This message indicates that a Layer 2 entry could not be installed in the hardware because there is not enough space in the hash bucket. Multicast packets will be flooded on the incoming VLAN because the Layer 2 entry installation failed.

Recommended Action: No action is required. Note In later 12.1 E releases, the SYSTEM_CONTROLLER facility name replaces the MISTRAL facility name. For example, MISTRAL-3-ERROR becomes SYSTEM_CONTROLLER-3-ERROR. Both messages indicate the same system condition. Note An "SP" between the facility and the severity level (for example, MISTRAL-SP-3-ERROR) indicates that the condition is coming from the Mistral ASIC on the supervisor engine. If nothing appears between the facility and the severity level (for example, MISTRAL-3-ERROR), the condition is coming from the Mistral ASIC on the MSFC.

HTH, rate if this helps

Jorge

New Member

Re: 6513(sup720) auto reboot problem

version 12.2(18)SXD7b

ios: s72033-ps-mz.122-18.SXD7b.bin

thanks.

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