cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
266
Views
0
Helpful
1
Replies

851 Router SDM Wizard not working

mackeyuk
Level 1
Level 1

Hello,

I have just powered up a brand new 851 router and proceeded to configure it using the SDM Wizard as explained in the enclosed guide.

However I get as far as the DHCP options page and then click 'next' and nothing happens. I have tried using both IE and Firefox but with the same results.

HELP!

1 Reply 1

Lucien Avramov
Level 10
Level 10

This is most likely due to not using the supported java runtime environment JRE version.

SDM does not support java after: 6u3.

Cisco SDM requires Sun Java Runtime Environment (JRE). The following versions are supported:

•JRE 1.5_09

•JRE1.4.2_08

•JRE 1.5.0_06

•JRE 1.5.0_07

•JRE 1.6.0_02

•JRE 1.6.0_03

As per the release notes.

http://www.cisco.com/en/US/docs/routers/access/cisco_router_and_security_device_manager/software/release/notes/SDMr25.html

Also configuration guide may be handy:

http://www.cisco.com/en/US/docs/routers/access/cisco_router_and_security_device_manager/25/software/user/guide/SDM25UGD.html

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Review Cisco Networking products for a $25 gift card