881 W -A -K9 with 802.11n

[Greg Moss]

It doesnt have any wireless antenna's. The one I thought I ordered had antenna's is this a extra added accessory i need to order. It appears on the back that there isnt even a place to connect them.

gm

[Leo Laohoo]

"sh inventory" will tell you whether or not you ordered the router with or without the WAP.

[Greg Moss]

Thanks for reply!

Its has an embedded AP but no external antenna's. The range is horrible. I do have it set to max power.

Cisco C881W-A-K9 (revision 1.0) with 363596K/29619K bytes of memory.
Processor board ID FTX160584PE
5 FastEthernet interfaces
1 Gigabit Ethernet interface
1 terminal line
1 Virtual Private Network (VPN) Module
1 cisco Embedded AP (s)
DRAM configuration is 32 bits wide
255K bytes of non-volatile configuration memory.
244440K bytes of ATA System CompactFlash (Read/Write)

License Info:

License UDI:

R881#show inventory
NAME: "C881W-A-K9 chassis", DESCR: "C881W-A-K9 chassis"
PID: C881W-A-K9        , VID: V01 , SN: xxxxxxxx

NAME: "C881W Mother board on Slot 0", DESCR: "C881W Mother board"
PID: C881W-A-K9        , VID: V01 , SN: xxxxxxxxx

gm

[Leo Laohoo]

Its has an embedded AP but no external antenna's. The range is horrible. I do have it set to max power.

Turn OFF the radio if you don't have antennas or you'll risk "burning" the transmitters.

Can you take a picture of the back?

[Leo Laohoo]

One more thing, I need to see the FIRST SEVEN digits (left to right) of your Serial Number.   You can blank out the last four alpha-numeric.

[Greg Moss]

Here you go..........

serial# FTX160584XX

[Leo Laohoo · Accepted solution]

Based on your serial number this box was manufacturered in February 2012.

That's wierd that there's no radio socket.  It's got to be a manufacturing "bug".  I recommend that you raise a TAC Case and send this latest photo to them.  The photo clearly shows that it's a "W" but there's no radio antenna sockets. 

[Greg Moss]

I know..... its the weirdest thing. I have seen a few of these but they all have had antenna's and sockets on the back.

gm

[Greg Moss]

RMA  - replaced. A big oops :-).

gm

[Leo Laohoo]

Hi Greg,

So you got a replacement but with radio sockets?