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a pair of CISCO7609-s switchover their engine in 30Min

I have two CISCO7609-s configured as pairs, everyone has two Sup32 engine(IOS Version 12.2(33)SRD4),both of them switchover engine yestoday afternoon. One have two crash files,slavesup-bootdisk: crashinfo_20120229-192447-UTC+8 and slavebootflash: crashinfo_20120229-192447-UTC+8,the other only find one crash file,slavebootflash: crashinfo_20120229-195748-UTC+8.

Following is part of the crash files:

CE07 slavesup-bootdisk:crashinfo_20120229-192447-UTC+8

Jan  9 02:12:52.377: %LINEPROTO-SP-5-UPDOWN: Line protocol on Interface GigabitEthernet1/21, changed state to up
Feb  9 00:35:44.721: %C6KPWR-SP-4-DISABLED: power to module in slot 9 set off (admin request)

19:24:47 UTC+8 Wed Feb 29 2012: Address Error (load or instruction fetch) exception, CPU signal 10, PC = 0x403AC83C

--------------------------------------------------------------------
   Possible software fault. Upon recurrence, please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------


-Traceback= 403AC83C 404AB748 40822798 406C349C 406C38DC
$0 : 00000000, AT : 421A0000, v0 : 00FF0000, v1 : 540EC0EC
a0 : 4435EB68, a1 : 00000000, a2 : 0B0D0B0D, a3 : 44F61B3F
t0 : 43AE8B58, t1 : 43AE8B50, t2 : 3400F100, t3 : FFFF00FF
t4 : 40D455A8, t5 : 5C3CCAE8, t6 : 00000000, t7 : 0000003C
--More--                          
s0 : 5C009834, s1 : 48254930, s2 : 5C009834, s3 : 500E7114
s4 : 00000038, s5 : 50CF618C, s6 : 00000001, s7 : 434D0000
t8 : 0D0D0D0D, t9 : 00000000, k0 : 45FE22B4, k1 : 404A8E68
gp : 421AAA70, sp : 443191E0, s8 : 43B10000, ra : 403AC828
EPC  : 403AC83C, ErrorEPC : 404C0E78, SREG     : 3400FD03
MDLO : 00000000, MDHI     : 00000038, BadVaddr : 0B0D0B11
DATA_START : 0x41EAB3D0
Cause 00000010 (Code 0x4): Address Error (load or instruction fetch) exception


========= Start of Crashinfo Collection (19:24:47 UTC+8 Wed Feb 29 2012) =======
For image:
Cisco IOS Software, c7600s3223_sp Software (c7600s3223_sp-ADVIPSERVICES-M), Version 12.2(33)SRD4, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Mon 22-Feb-10 03:02 by prod_rel_team

CE07 slavebootflash: crashinfo_20120229-192447-UTC+8

CMD: 'sh inter desc | in 80E' 16:47:47 UTC+8 Wed Feb 29 2012
--More--                          
CMD: 'sh modu' 16:47:51 UTC+8 Wed Feb 29 2012
CMD: 'sh module ' 16:47:51 UTC+8 Wed Feb 29 2012
CMD: 'q' 16:48:29 UTC+8 Wed Feb 29 2012

Feb 29 19:24:47.139: %CPU_MONITOR-3-PEER_EXCEPTION: CPU_MONITOR peer has failed due to exception , reset by [6/0]

%Software-forced reload


19:24:47 UTC+8 Wed Feb 29 2012: Breakpoint exception, CPU signal 23, PC = 0x42A89530

--------------------------------------------------------------------
   Possible software fault. Upon recurrence, please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------


-Traceback= 42A89530 42A87098 427A5BC4 427A5BF0 4265847C 42697924 42697980 409E8298 409E9570 409EA404 4255761C 42B34668 42B26FA8 42B271C4 42A7BA5C
--More--                          
$0 : 00000000, AT : 1E020000, v0 : 45C50000, v1 : 00000030
a0 : 469A486C, a1 : 00000004, a2 : FFFFFFFC, a3 : 00000002
t0 : 0000001D, t1 : 00000000, t2 : 0000016D, t3 : 00000003
t4 : 5000DB58, t5 : 00000000, t6 : 000110FF, t7 : 5000DB50
s0 : 00000000, s1 : 44000000, s2 : 50698504, s3 : 087D75E8
s4 : 487A419C, s5 : 487A43D4, s6 : 50698504, s7 : 452E0000
t8 : 5000DB34, t9 : 00000000, k0 : 00000000, k1 : 00000000
gp : 440D1CC8, sp : 5000DBD0, s8 : 087D75C8, ra : 42A87098
EPC  : 42A89530, ErrorEPC : 40E7DF3C, SREG     : 3401F103
MDLO : 999999BB, MDHI     : 00000085, BadVaddr : 6EE4ED9F
CacheErr : E0800000, DErrAddr0 : 1E02000C, DErrAddr1 : 8170B7B0
DATA_START : 0x43B34A10
Cause 00000824 (Code 0x9): Breakpoint exception

CE08 slavebootflash: crashinfo_20120229-195748-UTC+8

Feb 29 19:25:04.751: %OSPF-5-ADJCHG: Process 1, Nbr 10.1.74.206 on Vlan20 from LOADING to FULL, Loading Done
--More--                           Feb 29 19:25:04.759: %OSPF-5-ADJCHG: Process 2, Nbr 10.1.74.202 on Vlan10 from LOADING to FULL, Loading DoneCMD: 'sh modu' 19:31:51 UTC+8 Wed Feb 29 2012
CMD: 'sh module ' 19:31:52 UTC+8 Wed Feb 29 2012
CMD: 'q' 19:44:29 UTC+8 Wed Feb 29 2012

Feb 29 19:57:48.349: %CPU_MONITOR-3-PEER_EXCEPTION: CPU_MONITOR peer has failed due to exception , reset by [6/0]

%Software-forced reload


19:57:48 UTC+8 Wed Feb 29 2012: Breakpoint exception, CPU signal 23, PC = 0x42A89530

--------------------------------------------------------------------
   Possible software fault. Upon recurrence, please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------


-Traceback= 42A89530 42A87098 427A5BC4 427A5BF0 4265847C 42697924 42697980 409E8298 409E9570 409EA404 4255761C 42B34668 42B26FA8 42B271C4 42A7BA5C
--More--                          
$0 : 00000000, AT : 1E020000, v0 : 45C50000, v1 : 00000050
a0 : 46B5B710, a1 : 00000004, a2 : FFFFFFFC, a3 : 00000002
t0 : 0000001D, t1 : 00000000, t2 : 0000016D, t3 : 00000003
t4 : 5000DB58, t5 : 00000000, t6 : 000118BC, t7 : 5000DB50
s0 : 00000000, s1 : 44000000, s2 : 465FAD28, s3 : 087D8AE8
s4 : 516A885C, s5 : 516A8A94, s6 : 465FAD28, s7 : 452F0000
t8 : 5000DB34, t9 : 00000000, k0 : 00000000, k1 : 00000000
gp : 440D24A8, sp : 5000DBD0, s8 : 087D8AC8, ra : 42A87098
EPC  : 42A89530, ErrorEPC : 4260F0C0, SREG     : 3401F103
MDLO : 999999E5, MDHI     : 0000012D, BadVaddr : F3FFFDCF
CacheErr : A0800000, DErrAddr0 : 1E02000C, DErrAddr1 : 8000DB18
DATA_START : 0x43B351F0
Cause 00000824 (Code 0x9): Breakpoint exception


========= Start of Crashinfo Collection (19:57:48 UTC+8 Wed Feb 29 2012) =======
For image:
Cisco IOS Software, c7600s3223_rp Software (c7600s3223_rp-ADVIPSERVICES-M), Version 12.2(33)SRD4, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Mon 22-Feb-10 02:57 by prod_rel_team
--More--

I think this problem is caused by IOS Bug,but i          don't find the approach case use Bug Tool .               

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

a pair of CISCO7609-s switchover their engine in 30Min

Greetings,

Based on the crashinfo this looks to be CSCsk48102 (Crash in buffer allocation). It's quite a rare issue, and fixed in SRD5 and later.

HTH,

/Phil

2 REPLIES
Silver

a pair of CISCO7609-s switchover their engine in 30Min

Greetings,

Based on the crashinfo this looks to be CSCsk48102 (Crash in buffer allocation). It's quite a rare issue, and fixed in SRD5 and later.

HTH,

/Phil

New Member

a pair of CISCO7609-s switchover their engine in 30Min

Thank you, I will try to upgrade IOS.

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