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ASR1000 Field Notice 63764 Memory Failure

Looking at this Field Notice, it cuts a wide path on what might happen, but it does not tell how to tell if my customers have an affected ASR until it fails, which is not good.

It points to the PIDs that are affected but it does not give a range of VID or SNs that might be affected. 

Is that information available without having to open a TAC case?

 

Thank you

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Duplicate posts.   Go here:

Duplicate posts.  

 

Go here:  https://supportforums.cisco.com/discussion/12141731/asr1000-field-notice-63764-memory-failure

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