06-03-2014 07:45 AM - edited 03-07-2019 07:37 PM
Hello Cisco Community, Looks like I have a bad FAN supply on a 2801 router. I wanted to know if need to RMA the whole Chassis or if i can replace it with a 2811 fan supply (ACS-2811-FAN-1/2)?
Thanks,
Sergio
06-03-2014 04:01 PM
You open an RMA base on the serial number of the chassis. Give the TAC engineer the error message which states you've got a bad fan and they'll send you the replacement fan plus the instructions about how to replace the fan.
06-04-2014 06:44 AM
Possibly share the message with the TAC, they are the best one to answer this.
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