Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Boot failure in 3845 router

I have 3845 router in my office and it is having a boot failure. when it power up, it stop the boot process at the Rom monitor mode.

I have captured the boot process and attached here. if someone could have a look on this, it would be a great help for me.


Re: Boot failure in 3845 router

HI Samantha, [Pls RATE if HELPS]

ERROR: A 'Software-forced Crash' error occurs when the router detects a severe,

unrecoverable error, and reloads itself to prevent transmission of corrupt data.

This error may be caused by low memory, corrupt software image, or hardware problems.

Check the below parameters:

1. pre and post compression image is successful ?

2. Is enough memory available in the system to run this image ?

3. Down-grade to the OLD IOS Software to TEST the response and to isolate the cause of Software / Hardware Issues.


Best Regards,

Guru Prasad R

New Member

Re: Boot failure in 3845 router

Hi Guru

It was nice to see your attention on my issue.

I want to mention That this router was running for a long time in the production and suddenly this thing happens. I or anyone have never done any type of IOS upgrade or memory change or upgrade.

would you able to provide any other advice to overcome this issue..

waiting for your response.

Many thanks