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Both VSS core switches reloaded

Hi All

I had an issue with both VSS chassis rebooted but I am unable to find the reason why:

Software 12.2(33)SXI4

From the show tech:

Using bus error at PC 0x417C3190, address 0x0.

I attached a crashinfo if anyone is able to help,

Regrads MJ

2 REPLIES
VIP Super Bronze

Both VSS core switches reloaded

Hi MJ,

Most likley a hardware failure.

Open a ticket and send the crash file to Cisco


Also, have a look at this link for the PC bus error message:

http://www.cisco.com/en/US/products/hw/switches/ps708/products_tech_note09186a008072c406.shtml

HTH

Cisco Employee

Re: Both VSS core switches reloaded

MJ,

I ran your crash output in the " output interpreter" tool and came up with the below output :

The failure was caused by a software defect.

The stack trace decoded symbols are:
     platform_reset_by_peer
     mistral_rpsp_intr
     mistral_error_handler
     mistral_error_interrupt
     draco2_ext_intr
     mrm_protocol_str
     mrm_protocol_str

Possible bug matches are listed below. Bugs with a score of .90 or more

are the most likely candidates:

The failure was caused by a software defect.

The stack trace decoded symbols are:
     platform_reset_by_peer
     mistral_rpsp_intr
     mistral_error_handler
     mistral_error_interrupt
     draco2_ext_intr
     mrm_protocol_str
     mrm_protocol_str

Possible bug matches are listed below. Bugs with a score of .90 or more

are the most likely candidates:


Score Bugid Status Fixed In Duplicate Title
0.97 CSCsl27019 R 12.2(33)SRC 12.2(32.8.99a)SR133 12.2(32.8.11)SRC2 12.2(33)XNA 12.2(32.8.11)SR112 12.2(32.0)DPI 12.2(33)SRD None L2WAN Systest: RP/SP crash process_ok_to_reschedule+dlfi_attach_service
0.97 CSCeh07401 R 12.2(18)SXF None Need new command for CMM in Sup IOS to replace test cntl
0.97 CSCso84822 R 12.2(33)SRC1 12.2(32.8.12)REC124 12.2(33)IRA 12.2(33)SB1 12.2(33)XNB 12.2(32.0)DPI 12.2(32.8.11)SR139 15.0(1)SY None Router crashes on doing Switchover under Traffic
0.97 CSCso76863 R 12.2(32.8.11)SR139 12.2(33)SRC2 12.2(32.0)DPI 12.2(33)SB3 12.2(33)SRD 12.2(33)ZI 12.2(33)XNC None RP crashed in spa_entity_process on OIR both CE and core linecards
0.97 CSCso51653 R 12.2(32.8.11)SR138 12.2(32.8.13)REC124 12.2(32.8.11)XJC153.12 12.2(33)SRC2 12.2(32.0)DPI 12.2(32.8.1)YCA172.24 12.2(33)SB3 12.2(33)XNC None Router reloads when TE config is unconfigured
0.97 CSCsh37272 R 12.2(32.8.47)SR 12.4(12.12)PI7a 12.2(32.8.11)SX50 12.4(12.15)T 12.2(33)SRB 12.2(33)SXH 12.2(32.8.1)YCA172.24 12.2(50)SY None BFD cpu pegs, invalid element for addition, possible crash
0.97 CSCsx39405 R 12.2(32.8.11)SR180 12.2(33.1.4)SRD 12.2(32.8.1)REC186 12.2(33.3.18)SRC 12.2(32.8.1)REE186 12.2(33)SRC4 12.2(33)SRD2 None 7600 Router SP Crash @pm_platform_free_int_vlan_context

This could be an issue with the software that you are running.

Please could you try upgrading the software and see if that resolves any future problem.

HTH,

-amit singh

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